MSY Technology

The combination of great customer support, fantastic stock and great prices is no fantasy — it does exist and there is no excuse why a SA business could not aim for this (look at newegg for example).
This store has probably the largest selection of components in South Australia. Not the cheapest, but not the priciest either.
Their online presence is terrible as the website is clunky and hard to navigate however. When trying to place orders online or browse through catalogues, make sure you have 2 kilos of patience and a magnifying glass.
Customer service leaves much to be desired with the people behind the counter not having patience to talk about components, and are far from helpful. Payment process is not quite straight forward particularly if you are making large purchases or these are corporate orders (oh, and credit cards will incur an extra fee). Oh you want to return something? Good luck!
They probably know they don’t have competition, so they can get away with not caring for their customers.

For those who do not know what MSY is all about, it is a technology store where you can buy goods at a damn good price. Some items are close to wholesale prices. What can you find there? Well almost everything from Computers, SD cards, Keyboards to cameras. This store is particularly popular to those who build their own PC’s and those who are technologically savvy.
I found out about this store from my brother who has always built his own computers from scratch. If it was not for him, I probably would not have haven about it. MSY rely on word of mouth, not much promotion. But, their prices speak for themselves so it works for them. Now, in saying this, I should also mention that this store is for people who know what they want before they arrive.
Let’s just say you need a new hard drive or motherboard. I would recommend looking at their online list of products before you arrive. There are no pictures to look at, only a stocks list for you to decipher. So, maybe do your homework before you arrive. I am also giving you this advice as the staff are sometimes not that helpful, they generally just want to fetch you your item and process it. So don’t expect friendly and helpful service.
But, if you need a SD card or item for your computer, be sure to shop at MSY to get a bargain! Seriously, I just picked up a SD card 32gb for $ 23 top quality brand.

If you know anything about computer machines, the interwebs and stuff like that then you probably have heard of MSY technology. They are a good source of cheap and quality PC parts.
I’m not a computer genius by any stretch but I have managed for the most part to be able to go in, buy a hard drive, network adapter or keyboard and install it myself.
A few things to be noted about dealing with MSY. Firstly, they don’t have a smile and greet type of customer service here. Pretty much the way you have to do business with them is to look at their parts price list PDF on their website. Find what you are looking for, google search the name and read a review and check that it’s definitely what you want. Then go into the store, stand in line and tell them what you would like to purchase. Kind of like the soup nazi on Seinfeld, but not quite as intimidating.
Another side note is that these guys don’t like taking back products that you bought if it was your mistake (e.g. RAM or hard drives that aren’t compatible with your motherboard). I think this is fair enough due to the fact that they are quite often 10 — 20% cheaper than JB, Harvey Norman or Jaycar with components.
There are probably other cheaper or better serviced computer parts stores around but I keep going back to MSY. I’ve dealt with them probably 20 times and they have been pretty damn good 95% of the time.

A friend once told me that MSY is a great store for geeks, but for anyone else with only a basic knowledge of computer, forget it.
MSY is all about low prices. Famous for its ugly web page, the retailer offer great deals with regular special on offer. I have been purchasing my computer parts from them for many years and had some good and bad experiences.
MSY is known to play hardball with it comes to warranty clam. I once purchase an ASUS motherboard from them over a year ago and it has unfortunately been playing up. ASUS have a two year warranty for motherboard in Australia, but MSY refuse to replace it for another one or take it in for repairs. They told me to contact ASUS directly. On the other hand, MSY keep their prices low when you compare it to major retailers. When I first purchase the motherboard it was a lot cheaper to get it from MSY than from anywhere else.
MSY is an excellent choice for the PC enthusiast, but not the everyday consumer. If you are looking for good deals do your research beforehand and remember to keep your purchase receipt. Their web page is not design very well but the contents are regularly updated and with special deals.

I only been in here couple of times, but this store is seriously my husband’s best friend.
I think he would live in it if I’d (they they’d!) let him. This place is dedicated to everything computers, at really reasonable prices. If you’re that way inclined, you could easily build a system quarter of the price that you would pay in a big store.
Service is pretty average, but the amount is saving you can forgive that. I usually wait in the car, and he is usually out within 10 min arms full of stuff.

Like PC DIY, this is one of the two places I will go to when I’m looking for cheap good tech. As mentioned, it is best that you know what you’re looking for before you go in and one of the best ways to do this is to check out their price list and catalogue which is available online.
Unlike most retail stores, the catalogue is just a text listing of all the things they stock so you’ll have to do some research online or in other retail stores to truly get an idea of what you might be buying. That said though, if you’re on a tight budget, it’s well worth the time to do it if you’re looking to save money.
Customer service isn’t bad, but it definitely is minimal. They expect you to come up to them and to tell them what it is you’re looking for. Depending on who you are talking to they can recommend solutions, however do your best to know at least roughly what you’re looking for.
You can find parking directly outside the shop which is really convenient when you just want to quickly stop by and walk in to buy something. It definitely beats driving around the block 3 times looking for parking which is what I would usually find myself doing when they used to be located at where PC DIY currently is.
Don’t feel put off if you don’t get the sort of attention or customer service you would get in places like JB Hi-​fi or Officeworks. That’s not why I go there anyway. When I go there I want to save money, I want good tech and I want it fast. They deliver in all those aspects, and for me that’s what matters the most.

Bought the components to my last computer here.
You need to keep a couple of things in mind to have a good experience here. The first thing is that you’ll find the customer service to be minimal. The second thing is that you really need to know what you’re after before you go in. Don’t go unless you know exactly what you want. It’s not unusual to see people go in with a highlighted price list.
That said, this place is cheap. Very cheap. It’s why I keep going back.