Harvey Norman

I went into this store because I needed to get my computer serviced as I had bought from there years ago and it was still under warranty. On the way out, I decided while I was there I might as well have a look through the furniture section as I needed a new coffee table. Wandered around a bit before I found one I really liked. Not even just the table, the rug underneath I also really liked. At this point I’d been wandering around the store for at least 20 minutes with not so much as a hello from the staff. Finally someone saw me and asked if I needed help and I told her I liked the table but I also really liked the rug. She instructed me to go out of the store to get someone from the rug store (at the front entrance, apparently it was too far for her to go) to come look at the rug for me. He looked at the 2 corners not underneath the couch for the tag, couldn’t find it, then told me they didn’t have it. He couldn’t even be bothered to move the couch to find the tag and see if another store had it on hand!
Stupidly, I bought the table that I liked. Now here it is 4 weeks later and I still have no table. I’ve never even received a call about it. I’ve had to call three times to find out the status. Haven’t received any phone calls about the status of my computer either. I also had to call for an update on that. What a joke???
Lucky for me, the rug I eventually found and ordered a week later (from OVERSEAS) has been delivered. It’s no wonder people are going online to shop. The customer service is atrocious, not to mention the fact that I can actually get my items faster if I buy them overseas then from a LOCAL Harvey Norman.