TS Computers

I lost all of my data on my hard drive so gave it to these guys. A day later I got a call that it will now cost about 5 times more than initially because they couldn’t recover anything but in the process of doing so they broke my hard drive completely. Went into the store with 80 $, a hard drive and no data. Left the store with a broken hard drive, no data and 80 $ less. That’s what I call good service… NOT!

As fate would have it, upon the purchase of a branch-​spanking new camera, its initiation happened to be a rather big night in the Valley. Of course, when in the hands of a fellow partier, it was dropped and the lens ceased to retract. This was not my camera, but my friend’s, who was absolutely devastated, so we did the only thing possible — attempt to have it fixed.
We headed in to Total Solutions Computers on Elizabeth Street (yes they specialise in laptop repairs, but are tech-​savvy enough to deal with cameras). We were served by a friendly and frank staff member. He said that he’d have the camera sent away to be fixed (with an initial payment of $ 40) and since the repairers charge on an hourly basis, he could not give us a direct quote. As with most repairs on less expense electronics, the cost of having it repaired is generally equal to buying a new one. So she decided to purchase a new camera instead — I however would use these guys if (touch wood) anything were to happen to my laptop.

I don’t enjoy writing lengthy negative reviews but sometimes it just needs to be this way.
I was experiencing difficulty with a malfunctioning laptop charger port (it has been pushed inside the computer if that makes sense). I googled around and found that Total Computer Solutions was receiving some good press online. I called up to explain my situation and ask if they were able to help. I was abruptly told, «no on phone quotes». I asked if he could give me a ballpark answer and he said he simply couldn’t. Running of what I had read online I took my computer in.
Once in store he took a look at the computer and a whole three seconds later he knew it would take exactly $ 200 to fix. Pining for the use of my laptop again I agreed and paid the amount.
Two days passed and I was asked to come and collect my computer. I came in and it looked pretty well fixed. I took it home and it turned on but I realized that the charger was still not sitting correctly inside the port. I could gain some basic functionality out of it but it was by no means fixed. I let it go, as I was still able to use my computer and wasn’t prepared to pay for any other potential expenses.
Two months later the port was once again totally un-​operational.
The reviews online are mostly positive and there would have to be some truth to that. My experience was mostly negative and I won’t return.
P. s. I do encourage those with contrasting opinions to post as it may of been a one off.