Apple Store

Charlestown, Australia

3.5

Closed now

4 reviews

Contacts

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Telephone:
+61 40325800
Website:
apple.com
Address:
Shop 2022, Charlestown Sq 30 Pearson St, Charlestown, New South Wales, 2290
Nearby public transportation stops & stations:
600 ftStand B
610 ftStand A
1.6 miKotara
Categories:
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Bussiness info

Accepted Cards
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Today

Today 9:00 am – 5:30 pm
Closed now
Local time (Charlestown) 5:55 AM Friday, June 27, 2025

Business hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 9:00 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 5:00 pm
Sunday 10:00 am – 4:00 pm

Vicinity

Browse nearby places:
1
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30 Pearson St, Ground Level Charlestown Square
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One Tree Coffee
Shop K207 Charlestown Square, 30 Pearson St
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Reading Cinemas
Charlestown Square 30 Pearson St
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Michael Hill
Shop 1049, Charlestown Square 30 Pearson St
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Boost Juice Charlestown Square
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4 reviews of Apple Store

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Place rating: 5
Central Coast, Australia
Went to the Apple Store at Charlestown today after the Help Centre made an appointment for me. They were just brilliant, there was nothing more I could have asked for. Awesome, fast service, great outcome, all round excellence.
Place rating: 2
Australia
Usually I had thought of this store as great.
But after being misled and given no service I have to change my opinion from 4 star to 2.
Bloody pathetic service.
Just give my mu new phone and let me leave this store. NOW
Place rating: 2
Australia
The worst Apple store I’ve ever been to.
— I had a faulty iPhone, confirmed by the tech at the Genius bar as well as the tech on the phone. I was given a replacement. That died several weeks later. Another faulty phone. Another replacement. Then several weeks later that phone died. So I went to the Sydney Apple Store, where the Genius Bar tech was actually horrified I was onto my fourth replacement, and that I kept being given faulty replacements. Amazingly enough, the replacement from Sydney worked perfectly for two years.
— My wireless keyboard died. I took it to Apple, and they replaced it. With a keyboard that was filthy (black gunk on keys, dust and dirt smears) and never worked once. When I returned, I insisted upon a brand new keyboard (as all Genius Bar replacements are refurbished products), which worked perfectly.
So, whoever is refurbishing the products at Apple Charlestown is doing a really, really bad job.
— They did a flawless repair of my Mac Mini — replacing the optical drive — in roughly 24 hours.
— Almost all the staff are super nice, friendly and helpful.
For repairs, this store is fine. For replacements, go to Sydney, as whomever is providing the refurbished replacements is doing a really bad job.
Place rating: 5
Newcastle, Australia
Ok, this is just THE BEST!!! I love this place. I love their (quality) products, and I love that there is always something new. Service is always good, even if it appears crowded in there.
I’ve been to a few of the free classes, and always learn something new about the Apple products I use every day. I’ve needed to have the service of the Genius Bar on several occasions and have been impressed with the friendly, prompt service.