Puppy Palace

Bought my puppy from here 2 months ago. A cavalier x beagle. She is the most beautiful dog! So happy and healthy!!! Had a great experience with Puppy Palace and recommend them to everyone. They were very helpful with everything that I needed for my puppy and were reasonably priced.

My little Jack Russell Domino was from here! I remember when we first drove by, we went in, and were really surprised at the amount of puppies they had in the back room. You can’t pet them unless you’re serious about buying one, and you have to spray your hands with sanitiser before they let you near a pup. We weren’t even in the market for a puppy. The second time we came here, we bought one. How silly of us, but do we regret it? 6 years later, he is the best puppy we have ever gotten. The only one we have ever bought together actually.
They don’t get their dogs from puppy farms here, but from breeders from Melbourne and Sydney. The puppies are flown in, dates are on their websites as to which breeds are expected when, and they are super strict about disease control, vaccination and worming. Chipping as well if you want that too prior to picking your pup up.
This little centre is pretty surprisingly popular, most popular breeds like your labradoodle and pug go pretty quickly as soon as they arrive (pre-​order your pups apparently) and you can trust that you will get papers and a good legit non-​puppy farmed dog from here, unlike other places.
To top it off, they have cat, bird and other pet supplies too, a great range of leads, collars and toys for your best friend. Really love this place!

I have a soft spot for Puppy Palace as that’s where I picked out my little pup who is a Pekingese cross and absolutely and undoubtably the coolest and cutest puppy ever. The store layout has the shop section at the front and all the puppies located around the back.
Unlike pet stores you see in the shops, the puppies are in cages lining the walkway, all in perfect view for the customer. I remember walking along having a casual browse at the puppies, with no intention to buy, until I met my puppy. They all looked healthy and well looked after. The lady who was tending to us was so wonderful and patient with us as we went through the process of buying him. She picked out the puppy play pen and wee-​mats and all the other goodies you get for bringing a new pup home. They went through all the information including vaccinations, dietary requirements and grooming. It was a thorough information session.
When they handed him over to me after paying, they made him smell of strawberries and tied a cute ribbon around his neck. I am thrilled with my puppy since the day I took him home.

This pet shop is oddly placed on the mostly industrial Pickering St, however they’re not kidding when they claim to have everything dog.
They have an extensive range of beds, bowls, leashes (big range of Puppia harnesses), medication, toys, treats, grooming aides — pretty much everything you’d need. The prices seem pretty reasonable too.
Up the back are the puppies. They were pretty vocal when I was there, but the cages looked large and clean and nothing smelled bad. What I really liked was how the puppies were behind a gate, with big signs asking you to get a sales assistant if you wanted to look. All the cages had signs warning not to touch as the puppies aren’t fully vaccinated yet. I know that your average pet shop wouldn’t take that much care with a puppy’s health so I took that as a good sign.
They also do grooming, I have my dog booked in for the works package — she’s about 8 kg’s and they’re charging me $ 55 for hydrobath, clip, toenails and ears. With optional bow (I said no, my dog is a Pomeranian cross and already looks girly enough).