So tax time is upon us again this year and as always i think i really should do this myself… and as always I can’t be arsed. So i was referred to this accountant by a friend of mine who must’ve had a good experience with this business. I had high expectations. Let me point out that I have a very simple tax return — no investment properties, no shares… nada. The first day i meet with my accountant and she is personable and lovely. I am happy. However after my meeting with this accountant, it has been an absolute nightmare in chasing up and submitting my tax return. Communication is not their strong point. I think I must have called 4 times over a 2 week period asking what was happening with my tax return and please just submit it now, with a vague answer of… oh we’re close to finalising and we’ll give you a call back. …There was no return call. I’ve had previous tax returns done in an hour! Maybe if you have a more complex tax return then these are your guys, but with such poor communication and such a large sea of accountants out there why bother.