The Good Guys is a good store for technology, but a great store for kitchen electronics. Pricing is on par with Harvey Norman, and most items may be a couple dollars below the Recommended Retail Price. The good part is — you can pay less if you have cash. Generally they let you knock as much as 3−5% off for paying cash however there are some items which don’t get reduced as much. The store parking is generally good and they have a good range. I have bought a microwave here and a stovetop within the past three and a half years. On both occasions, the staff have been helpful, friendly and are well versed on their technologies. The microwave was knocked down from $ 199 to around $ 174 when paying cash, which is pretty good considering it was already on sale. The staff aren’t as aggressive or trying to get you to buy a more expensive option. They also helped me out when the microwave I bought failed exactly one year and one day after I bought it, by offering a replacement. Their website is not the greatest when it comes to online ordering though. The search function on their page works around 20% of the time and can be subject to providing poor results.
Michelle C.
Place rating: 3 South Australia, Australia
These are independently franchised stores so each one differs a little. The best thing about The Good Guys is their slogan — Pay less, pay cash! They also have pay less if you order online but the great part about their online store is you can check availability on line, order and even pay for your item/s online and then an hour or two later you can pick them up at the counter of the store. It makes it so much easier and you can make your deciison without a salesperson standing over you the whole time or trying to push you into a decision. They have a huge range of appliances of all descriptions from small hand mixers up to full kitchen and laundry equipment. Their prices are usually really good and some of their specials are fantastic but you can always try to negotiate a better price. Best part is the parking right out the front — this is important when buying larger items. I have always received great service at this franchise and the staff have really seemed to know their stuff!