David Jones

Just like a four leaf clover, GREAT CUSTOMER SERVICE DOES EXIST
I went in DJ’s to look at the bags that were on special. There were hoardes of people swarming all over the store out looking for a bargain.
My daughter and I browsed around the store and then went over to ask about the bags (which were in a locked case). The sales lady (Nancy) was already serving someone else, but instead of ignoring us, she looked over and asked us in a very friendly manner whether we could wait while she finished serving her customer. She had a lovely way about her and seemed to genuinely want to help. Of course we could wait — Nancy was offering fantastic customer service YAY. So we looked at some jewellery while we were waiting and Nancy juggled us with other customers as they came in, while we decided on bags, she rang up other sales and then came back to us to make sure we were fine. Another man in line also commented on what a great sales assistant Nancy was.
Nancy even phoned her manager at one point and got us a discount on one of the bags we were buying. Nothing was too much trouble.
It was so nice to go into a store and get great service.