Looksmart Alterations

I have been visiting look smart for a couple of years now as I find them very approachable and conveniently located in ENEX so I can pick things up any day.
The staff have always offered good advice and taken the time to measure twice & cut once even when busy; its obvious that there customer service is great and I imagine them at is why a number of the local clothes retailers off you discount vouchers here if you need alterations.
As always get a quote first as some things are well priced and other are surprising — and no one wants to be surprised.

Haven’t had any problems, apart from looking too good after they made some alterations to my clothes. Now I have a slight problem with the ladies falling all over me, and they didn’t warn me about that at all.

Shortening the sleeve lengths of the suit jacket was ok. The task of re-​stitching the four buttons and pseudo button holes near the wrist was too much to ask for.
On the first round, they had forgotten to add this detail.
On the second round, waited 2hrs instead 40mins as indicated, one side was fine but the other had slanted slots with one shorter than the rest. It was a very busy time for them so I agreed to bring it back days later.
On the third round, slots are now same lengths but still slightly slanted compared to other arm. Also, the button spacing is uneven, where the buttons are tightly next to each other on the good arm but have gaps on the other.
I did not want to go through another round.

Excellent service!
My hubby gets his suits done here all the time… I went in there yesterday beCause one of my dress straps had come off… They fixed it on the spot for FREE!
Guess who’ll be going back?! ME Totes! :)

Perhaps I’m a glutton for over-​priced tailoring, but for some reason, despite scrunching my face on a number of occasions at the price I’ve had to pay in the past, I keep coming back to this busy little chain store when clothes need altering. Maybe it’s because I know the service is prompt and they do almost exactly what I ask of them (I want these jeans skinny, but not wetsuit-​tight, taken in around the waist too so my ass looks good, can you do that?). I’m rarely disappointed with the job they do, but the price, mother flipper, it’s almost as much as what I pay for the piece itself. I got a suit jacket taken in around the arms, with some of the sleeves cut short and it cost $ 120! Taking in the old slacks usually costs around $ 40 and I really think that too is a bit much. Like I said, I haven’t ventured elsewhere so maybe I’m getting a bargain, but from where I stand, a little tight around the waist, it seems like a bit of rip off.