Have had Screenmaster install a number of products over the past 18 months. These included retractable screen doors and blinds. Most recently(Feb 2013) had a 9.6m retractable awning installed over a deck that has added a new dimension to our home. The advice and service from Frank has always been 1st class and his follow-up to see that everything is OK is what you expect from good customer service. Frank not only measures and quotes, but also installs so you know who you are dealing with from start to finish.