Impressive and helpful staffLooking to buy a couple smartphones for Christmas, my wife and I stopped in this Verizon store for help. Carlos helped us as and impressive in his understanding of everything from devices to billing cycles to plan features.Some specifics:1) I received an email about some discounts…
I go in once or twice a year and it seems fine. I’m not real picky. Get in, get what I need, get out… no problems. I am hugely disappointed with their online shopping system and customer service. I recently ordered a product online for something they had in the store. I ordered it (reserved it basically) on a…
Just short of uselessWe visited this store after the Verizon location near Dysart and I-10 was out of the phone model my wife and I were looking for. Having seen the large difference in customer service and technical ability, there is zero wondering «why?».The store that sent us asked us to visit the manager…
Thanks for not believing me that your android connector would not fit my wife’s S6. Thanks for feeding me a bullshit story that Samsung updated all of their cables to fit all of their phones regardless of the model. Thanks for selling me something for $ 60.00 that doesn’t work for me and forcing me to come back…
