We came to refund a planner that I purchased the day before because we bought the same one 40% cheaper at OfficeMax in Emeryville because that store is closing down. However the clerk that do out refund was RUDE!!! Her name is IRENE. if she does not like her job she should quit. But I came up to the counter…
Absolutely one of the worst consumer experiences I’ve ever had. Late, missing parts, wrong fabric, horrible communication, not enough apologies or offers to make right.
