We got a new smartphone about 3 months ago and it would not charge anymore. We went to this Verizon store and they mailed us a new one. Great. We took the new phone to the store so it could be activated, etc… No problem, however, they would not take back the old phone that broke. John gave us an attitude and…
Staff is unfriendly/rude you would think with as expensive my phone bill is they can give a little customer service. wait time is ridiculous. System they have to help people sucks. It’s worth the time and gas to drive to vacaville or vallejo for better service.
First of all I have been a customer way before they moved to this location. I feel that the store was under better management back then. What bothers me the most is the fact they constantly call you even your due date and God forbid your late they call you and ALL YOUR CONTACTS. Being a supervisor I think this…
