They oversold their bandwidth on wireless DSL. There’s horrible connection quality (latency, packet loss, lowered bandwidth) on weekends or holidays. Oblivious tech support and unhelpful, rude managers. If it’s not a simple ‘restart your modem/router,’ you can’t be helped. Unless you’re just checking email or…
Pro: there is an office to talk face to face to someone.Cons: PLENTY! Bad parking. 2 customer service reps and endless lines for the most part. Rude people. If you can avoid this place by all means do so.
