This review is regarding Fernando, a MINI service advisor. He was great, performed the worked required, and got me out on time as promised. Can only say if I ever need service again, he’s the «go too guy,» definitely!!! Thanks Fernando!
Customer service is not good. They ordered detail for my car and told me that it is going to take 2 – 3 business days to arrive. They ordered it on November 30th it is December 10th and it haven’t arrived yet. I spoke with the manager today and he was not willing to call delivery company or company that…
Proceed with extreme caution! I’ve always been a BMW and Acura buyer and regret giving Cadillac an opportunity for multiple reasons. I’ve had my car since June and I’ve already had my car serviced four times (still haven’t even got an oil change). The service, punctuality and professionalism is non existent the…
This is probably the worst BMW. It took me 45 minutes to get a loaner when I had a 7:30 am appointment for my car to get serviced. When I finally got that loaner is smells like death and it’s filthy ! This is the second time I receive such a filthy car from them. Apart from that while you’re waiting they have…
