I’ve had three cars repaired at Patrick Collision. When my latest BMW needed rapies after being hit in a parking lot, I decided to go back to Patrick Collision based on my prior experience. However, since my last visit 4 years ago, things have changed. My current customer experience is exceptionally…
Horrible experience, partly my fault for sticking it out so long. Call 1 — Day 1: Needed VIN#. Call 2 — Day 1: Called back in one hour, not in their system. Gave VIN# and said they would call back with estimate — never did.Call 3 — Day 2: Agent hung up.Call 4 — Day 2: Asked to speak to manager. Arranged with…
