Before I share my experience with agent Max (Greenline Realty), let me tell you my recent disappointing experience with an agent X from Marc Roos Realty. One day agent X scheduled a visit at 4pm and the very next day morning I told X that I am renting the place and X supposed to pick the check from me around…
Boston’s Luxury Apartments is one of the worse agencies in Brookline, MA to lease an apartment or studio in town. Service is very inefficient and staff/agents are extremely unfriendly and rude. Team members fight among themselves for customers and the agency broker is not able to recognize his customers by…
DO NOT choose this realty. I’ve had terrible experience with one of their agent named Yige Wu/William Wu. He didn’t bother himself to have any kind of respect to us – talking to us without looking at us, staying on his phone constantly, treating our concerns as unworthy, etc. I couldn’t bear it anymore after…
rats are inside the wallsrats are living int he courtyardstaff always has an attitude and are rudewe have lost heat and hot water MULTIPLE times throughout the worst winter in years.unresponsive property managementdoesn’t communicate effectively… this is 2015… flyers on one door of a building isn’t good tenant…
Terrible management company. They just stonewall, evade, and give poor service. I regret dealing with these clowns — very unprofessional! I am super disappointed, a lousy experience dealing with them. They are useless via email in resolving issues. Avoid!!!
If you’re thinking of using this management company and live in the Boston area I would encourage you to look LITERALLY anywhere else. They are rude, unreasonable, unresponsive, gluttonous, and spiteful. Do not complicate your life by getting involved with this company in any way shape or form. Prior to this…
Pretty bad customer service 90% of the time — A few years ago, I’d have given them a higher rating based on their responsiveness but with the newer staff running things, it’s been horrible! My upstairs neighbor blasted her TV constantly at all hours of the night, the property manager told me there was nothing…
