Auto Repair in West Springfield, MA

Fresh reviews:

Jim Pirro was over the top helpful throughout the whole process! Thanks for going so out of your way, being so accommodating and the exceptional service! Laurie K

Laurie K.

Balise Lexus

To sum up my experience… going back and forth for 3 days to pick up my car and drop off my car for service. My car wasnt looked at untill the next day and wasnt worked on untill 2 days later due to a part needing to be ordered, qhich was annoying, but understandable. When my car was finally finished I went to…

Sheree S.

Walts Bros Auto Repair

Rip off. Bought a lemon that I didn’t know about until trade in a few years after. Very dishonest dealership, and horrible customers relations dept. BALISE Brand dealership is one of the biggest in the area, and I finally figured out why, they don’t give a DAMN about you the consumer. They care about HOW MANY…

Jay R.

Balise Honda

Sadly a classic bait and switch operation. Internet pricing was «mis quoted» by two employees to be several thousand dollars higher.

Joseph C.

Bertera Chrysler Jeep Dodge Ram

Double-talk, being made to wait. Three outrageous quotes for a simple job that was being half-covered by my extended service plan. But Nick set out to gouge me for every penny he could. I have three astronomical quotes for the same exact service. I payed the $ 60 diagnostic, but 2 spark plugs and 2 coils…