My bill «introductory rate of $ 99/month» is now $ 239/month. I don’t even have any movie channels. When I call to ask about this the customer service agent reads the predetermined response from their computer screen telling me that they are sorry I «feel this way» (not I’m sorry that your bill is 3x what it…
Here’s some backstory. Scheduled service on 16th Feb its was around 2 or 3pm when I called to confirm if the guy was still coming out. I even signed up for the text confirmation. So when I realized the weather going south and my installer hadn’t showed up, I called to find out if he was coming or not and the…
