Very busy location. Great customer service and polite staff at this store. I will be a long time T-MO customer. I signed up for the unlimited 4G LTE plan, which they only offer for a limited time per year and the service is lightning fast. No complaints at all.
Like the other reviewer said, the staff is hugely incompetent. Jeffrey (I think that’s his name) knows next to nothing, and while he does ask for help, your task will not be done fast if you know anything about what you want.I switched plans here, and I was told there has to be an $ 100 upfront payment for the…
Terrible customer care. Terrible experience back to back. Never provided complete information. Customer care rep gave different info and this store guy gave different info. This guy was rude too. Not able to help is different case but giving half information is unacceptable. Pathetic
This is my local Verizon store, but I now know to go out of my way to visit another location next time.I had to visit this store several times in August 2015 and I spent hours there to unfortunately learn I’d have to drive to Short Hills Mall’s verizon store after getting nowhere with these guys. Their staff…
This is a Cricket Wireless store. The reps here are very unprofessional. She actually eating while assisting me at the store. It always smell like cigarettes here. Don’t even go here. The rep is ruled and not professional. I will not return to this store. I went to a different Cricket dealer. You would think…
DO NOT SHOP HERE… worst Verizon kiosk EVER! They will rip you off and force you to pay for unnecessary items when signing up for a new plan. Then they act like its a requirement. They wanted me to pay an extra 120 for what they called a «bundle» which included a case charger and screen protector. Really? Then…
