There is product, and there is customer service. While this store certainly delivers both, there is something special to be said for walking into a place that mastered the long lost art of proactive customer care and attention — regardless if you purchased the product from this location or not. Kudos goes out…
i seldom leave reviews for resellers and stores, but the customer service provided to me from them was exceptional. I had placed a phone order my item which was immediately processed, and the person on the other line was very helpful in helping me determine what it is I want and need for my in home set up…
I wish I could indicate MINUS STARS here. Had a dishwasher installed by PC Richards installer (paid extra of course) and the guy didn’t tighten something enough. Result — dripping for 2 weeks and hardwood floor is ruined. The place needs to be dried out with fans and heaters then new floor put down. PC Richards…
