I hope this is the «right» Verizon store. I just had GREAT customer service from the store manager himself, Karim Ismail. He was able to help me set up my new phone, transfer my stuff from the old phone to my new phone and was helpful with tips on how to use my new phone. He has a great personality and it…
Bottom Line Up Front: Great sales pitch, terrible delivery and unfulfilled service on a $ 3k purchase.Let me start off by saying that this is the second time that I have purchased from this store, but I am very upset with the way the handle things this time around. Like those who are reading this, we schedule…
This store has always had poor customer service. It’s never good business to have a customer leave your store angry. They are only there to sell the next iPhone. We wasted our time today and every other time we’ve been to this location. They need someone at that store that cares about their customers…
My family and I transferred our lines from AT&T three weeks ago. We all got new iPhones and all was great. Customer service was wonderful about helping us switch. Now two weeks later these horizontal lines show up in vertical columns in the LCD screen. My husband takes my phone back to this store and is…
I’m so mad!!! I purchased a computer from them earlier this month and it’s been nothing but problem after problem. What takes the cake is it was supposed to be a HP computer, but all the computer settings and manufacturer info says it’s a Toshiba computer… really!!! CDs won’t play, nor will the door close……