Every time I come into this particular store I am never disappointed. the sales reps at the store always help me with any issues I have. whether it is a issue about billing or upgrading my device. I recently went into this store and they recommended a new plan for my family and I to where we would save more…
I think Sprint is a real hit or miss situation.When we first switched to Sprint back in October 2013 we had a great experience here. We wanted to iPhone 5S’s which was nearly impossible. We called tons of locations and as they just came out a few weeks prior it was not easy. We even got laughed at. Called this…
I bought a LG v10 from your store and it didn’t even have the stylo pen that came with the phone. I went to go see if I can return the phone which I had bought that day and you said I couldn’t return it but you never gave me all of the things that came with the phone. Plus the phone cost more than a brand new…
HORRIBLE CUSTOMER SERVICE!!! Their sales associates don’t understand their product so commence with skirting around the questions and when asked to answer a question without all the gibberish they proceed to get another of their «kind» as the bulldog (whom is just as clueless). The manager, standing there, not…
The customer service has gone down so much at this place. We have been customers here for almost 10 years and will no longer be customers any longer.Ray has the worse attitude and no customer service skills whatsoever.They have lost us as customers forever.
I’ll go to Amazon from here on out. Amazon doesn’t require me to show a receipt to the mailman after he delivers my product, their customer service is actually responsive and will listen to a customer’s complaint or concern, and is generally cheaper.