Quizno’s

This used to be one of the worst run establishments is ever been to. New owner, new staff and now it’s back to what you’d expect from a Quiznos!

I keep going wanting to give Quizno’s a chance as I like the taste of their sandwich better than subway but everytime there is always a let down by the employees. Went in this time and asked if I could have 12 inch sub with half it being mesquite chicken and the other half Chipotle chicken. Lady says no, even though the difference is just the type of dressing and the mesquite has onions on it. She wasn’t having any of it. At the end I asked if I could have onions on half of the sandwich and she tells me that she would have to charge it as two separate 6inch Subs instead of the 12 inch. I ate the sandwich and will never go back to any Quiznos.

I generally don’t visit Quiznos outlets, for one single reason. The menu is great. The food is healthy. Things are clean and well presented. But there is one thing that keeps me away, and that is the ‘music’ the outlets I’ve visited force on customers. Listen, music is a very personal thing. Some like this; others like that. You will never find one music genre to suit all customers.
Today I visited the Mount Lehman Road Quiznos outlet in Abbotsford, BC. 3220 Mount Lehman Road. Hadn’t been there for ages, but I had a coupon so my daughter and I decided to use it. They were playing RAP. Foul. Pornographic. Angry. Very, very angry music. The RAP ‘music’ being played totally destroyed the atmosphere.
By the way, the Quiznos restaurant was virtually empty. As a franchise owner (perhaps a gang-​banger himself?), are you proud of the fact that customers are being driven out of your stores because of the foul music they are forcing on customers. I say forcing because as customers we have no choice but to endure the stuff.
I had asked the sole attendant at the Quiznos outlet if she could turn off the offensive RAP while we ate there. She was Punjabi and so it took quite a while to get her to understand what we wanted. Finally understanding, she declined, deferring to ‘the boss’ who liked that particular ‘music’. The boss might; we didn’t. And from the empty restaurant, I suspect others didn’t either.
As a franchise operator, do you not understand that music can make or break the atmosphere in any restaurant? You do understand this, right? Well? Assuming you do, why wouldn’t you exercise some measure of control as you do with respect to the other aspects of the operation. Clearly, music played in your outlets — the ONE thing that can destroy the ambiance of a place in nanoseconds — appears to have been missed.
So, if Quiznos continues to play foul, offensive, intrusive, irritating, annoying, mindless ‘music’ in its outlets, we will continue to avoid the place. Your choice. If I were you I’d run a bit of an experiment. I’d direct my franchisees to either abstain from blasting music at their customers, or play non-​vocal music less offensive, less angry, less misogynist, less racist, and less pornographic than RAP.