Worst service ever. Prime reason I will not go to this place again. The drive thru and inside was full. Slowest service I have ever experienced. It took me 1 full hour(just ordered 2 veggie burgers) to leave and I went inside because the drive thru seemed long. They kept taking orders but people were waiting for the food. Some people who ordered after me got their food before me for some reason. Some people ahead of me were irritated because of that and asked for the managers contact information. The people assembling the burgers couldn’t even put the toppings on right. I said no ice for the Pepsi I ordered yet I received one with ice so I told them. The guy then just dumped the ice and didn’t put the lid on right which caused it to spill there. Bottom line: service is the worst, go to a different location instead.
JP R.
Place rating: 2 Surrey, Canada
Maybe the buildup was too much? I had gone to Harvey’s for the very first time, this past Christmas. My in laws are in love with the place but I personally don’t feel it’s any better than the next fast food restaurant. Yes, choosing your topping is kinda neat but Fuddruckers also does that. For me, if you want a solid Beef burger, you have to stay away from chains.
Mary A.
Place rating: 2 Brampton, Canada
I have been to this Harvey’s a dozen times and usually the experience is good. However, this past time was terrible! The drive through line was shorter than the inside line so we chose that. The line moved incredibly slow, we were asked to park and our order would be brought out. After 20 minutes waiting I went inside. I saw similar orders to ours processed and handed out. All in all, we waited 50 minutes, received poor service, no apology and the wrong order. I’ll drive up the road next time to the queen location