Kelsey’s Neighborhood Bar & Grill

Bad service — refused to use any coupons even though they were still valid. Ditzy waitress couldn’t do two coupons at once –fine — but then refused to use even one. When I asked to speak to the manager he refused to come out. The restaurant was dead and it was a Saturday night. Not good customer service at all. Food lacks care — looks like it was thrown on a plate. Even if the food was good we won’t be returning — service is everything in this day and age.

I come to this location all the time, i find it better than the other Brampton locations. Food is consistently good, service usually very great. I prefer to be seated in Mike’s section as he is an amazing server. Menu changes come more frequently now which is a good opportunity to try many different things, and desserts are amazing. Overall, Kelsey’s is one of my favourite restaurants

Hadn’t been to Kelseys in a long time as I evade most chain restaurants, but I must give them credit when due. Food was delicious, yet service lacking… had to ask for a refill and he was scarce until he handed us our bill. Forgivable however as the lunch rush had begun. It’s a busy restaurant with lots of meal options and affordable lunch specials.

I am a Kelsey’s fan. While they don’t quite stand out amongst other chains, they are consistent and have some unique food offerings…
Like the chicken fingers with caramel and pretzel bits that I tried during my last visit! They have a bit of a promo on right now with interesting takes on chicken fingers which rules for someone like me that orders chicken fingers more often than I probably should. They also had chicken Parmesan fingers (didn’t try) and Cool Ranch Doritos fingers (which I had tried a few months ago. Icky unfortunately) and while all of the ideas may not work, I love that they’re trying to make this classic dish a little more interesting!
The caramel fingers were certainly unique and very tasty. I wasn’t too crazy about the pretzel pieces so I just picked them out. I would likely order them again if they stick around.
As for the location itself, I sat in the bar area and was served by the bartender — no complaints about the service, we were well tended to and everyone was friendly.
Need to come back on a Thursday for half price wings!

Rating is based solely on weekday lunchtime sit-​down. It never really gets jam-​packed at lunchtime, but the service tends to be slow at this location. There’s usually only one staff member handling the entire dining area.
Considering the time restrictions of the typical work lunch break, you’d expect a chain restaurant to have quicker service during weekday lunch hours. Not the case here. Most times, your lunch, from the moment you sit down to the time you pay your bill, will take close to an hour.
I’d highly advise ordering quickly and asking for your bills at least 10 minutes before you need to pay.
Foodwise, it’s a chain so it’s pretty standard fare. I really liked the taco mix and match — 3 for $ 12.99. You can mix and match between breaded shrimp, fish, and jerk chicken. The fish and breaded shrimp were pretty good, but the jerk chicken was seriously lacking in flavour. One unique aspect of this dish was that the 3 tacos were presented on top of a gigantic tortilla, with the edges hanging off the edge of your plate. This was oil drenched, but I have to admit, it tasted really good. Seasoning was perfect.

After a day of traveling from Detroit, our motel suggested Kelsey and provided us with a ‘free appetizer” card. The restaurant was fairly new, but part of a restaurant chain. I would say it was similar to Applebee’s or Friday’s in terms of menu, layout and feel.
Our waitress was quite busy but it was after 8 PM, and the place was not full. The appetizer was good, not great. We ordered their «Burger 101» which was OK but not close to say Ruby Tuesday’s similar item. We had 2 glass of house wine, which was also OK but not great. The atmosphere was terrible for dinning, we were seated near a table of 6 tipsy, loud women. There were tables with screaming kids, and the background music was loud & annoying. There didn’t appear to be any management people on duty, so we ate and left, never to return!

I’m not big on chain restaurants so this is my first visit ever to Kelseys despite driving past so many before.
I ordered the goat cheese and beet salad with chicken. Should have asked for the dressing on the side because the salad was soaked. It wasn’t bad, just not my preference. It was a lot of salad and I couldn’t finish it. Aside from the amount of dressing, overall it was delicious and had a nice blend of taste.
My sister got the lunch trio and for 10.99 it’s a good deal. The soup however was a bit too creamy and thick. The sandwich was on cranberry rye and was delicious. The salad is nothing to rave about but they gave you dressing options which doesn’t happen for most house salads.
Service was top notch. Very friendly server. Our glasses were always full without having to ask for refills.
Docked one star off because the silverware was dirty and that’s a pet peeve of mine when there’s fingerprints all over the utensils I’m about to put in my mouth. We just grabbed a new set off another table.
I don’t normally eat out in Brampton but would definitely consider going back. Great place overall.

Had supper there last night. Food was good I had the spinach dip as an App which was really good. My main I had the chicken Caesar buffalo wrap. The wrap was great was disappointed with the amount of fries received and that they were frozen not fresh. All in all I would go back again.

Food: Breaded shrimp was overcooked, oily, and the layer of batter was almost as thick as the shrimp. Bruschetta was stone cold, and did not taste fresh at all. I also ordered their classic hot wings which the waiter said were really spicy. Adding vineger to give the illusion of spicyness is an insult to chicken wings, and on top of that the other flavours were completely non-​existent. The four cheese spinach dip with deep fried chips tasted like it was microwaved, and it looked caked and dehydrated around the corners of the bowl.
Service: Quick and cheerful.
Overall: Would not visit this Kelsey’s again.

Ok, I usually have nothing bad to say about restaurants or establishments — cause i am a nice guy — unless of course it was a horrible or crappy service.
So I went to Kelsey’s last night for dinner with a friend, and I have ate at Kelsey’s many times before — just not this location. For those of you who have never been to Kelsey’s, Kelsey’s is a restaurant chain that gives you a little a bit of everything — burgers, pasta, seafood, steak, ribs, salads, soups, blah, blah, blah etc.
Anyways I went to Kelsey’s the service was slow from the moment I stepped into the door. I don’t know if it was a cost cutting initiative but there was one waitress for like 10 tables … anyways so the service was totally slow she came by once to ask for refills on our cokes and wings — it never came — its hard to have all you can eat wings — when the wings never make it to the bloody table!!! LOL
Anyways after waiting for a billion years (40 plus minutes) — I asked for the manager (mark?) and he was like maybe she forgot and took the wings off the bill — good job mark, but totally ruined my evening.
Cons — slow service, waitress had attitude, manager was sorry but he could of done more,
Pros — food was good,
In closing, I like Kelsey’s, in fact I like it more than some of the other chains but HELL to the NO will I visit this location again.

Two visits, no issues. Quieter than Boston Pizza, Jack Astors, good for a decent bite and a beer.