Merle Norman Cosmetics Studio

Visited Merle Norman based on reviews. I needed a new place to do my waxing because i got tired of the «chop shops» who always rushed me and always left my legs a mess. I received a full leg and bikini wax for $ 66 plus tip. Fran was really good and took her time. She gave me a little brown skirt to maintain modesty. Just the right amount of conversation to get to know me and managed to make the pain of waxing more bearable. Unlike the other review she very subtly pulled the skin tight to make it less painful. The location is very clean and attractive and staff were attentive to customers. Will be back for other waxing services in the future.

I made an appointment for my nails done, and when I came back for my appointment the next day, I found the woman who booked me gave me bad information, and they couldn’t even do what she had booked me for. So instead I decided to just get porcelain nails and polish put on. The woman was so rough with the coarsest nail board, I now have cuts all over my cuticles and fingertips. She then repeatedly had me put my hands in alcohol and acetone. Two hours later and my fingers still hurt.
She didn’t listen to anything I said to her, and didn’t fix any of the things I asked her to fix. When I asked for a very sharp, square edge to be rounded off, she instead just filed it in-​word creating a stair-​step in my nail which was even worse and STILL NOT ROUNDED.
When two of the chemicals interacted and caused bubbling, she didn’t stop to tell me what happened. Instead she just started to put nail polish over the now rough and scary looking area until I stopped her and asked her to re-​do it.
The store itself was probably fine, but be careful who you let work on you. I’ve used this company’s products in the past and enjoyed them, which is why I went to them in the first place. I will not shop from this particular location ever again.

I went to Merle Norman for a bikini wax after my sister suggested I try it out (er…Merle Norman, not a bikini wax). It was my first time, so I was definitely looking for recommendations! When I called to book the appointment, the person on the phone was a bit abrupt, but seemed to know her stuff when I asked a couple of questions.
The location itself is very clean, and everyone seems to be very professional. My esthetician was very nice and friendly, and quite efficient — after all was said and done, I think I was in and out in 10 minutes (it was just a basic bikini wax). Overall, my experience was fine, except for a few things:
— I told the esthetician (who I believe was Fran) that it was my first time, so any extra info would be great. She didn’t explain anything that she was doing, and didn’t give me post-​waxing skin care tips, which would have been great for this waxing newbie.
— The esthetician didn’t wear gloves, I thought that was something people did? They do have a handwashing station though, and I watched her wash her hands before she got started.
— Despite having done this for 10 years, the esthetician didn’t use the same kind of technique I expected from reading up on bikini waxes (e.g. adding pressure to the area after pulling off the wax strip to reduce the stinging). Yes, bikini waxes hurt (I said damn!), but a little help to take away the sting would have been super.
Overall, it was fine, and the price was right — $ 15 + tax and tip. And I’ll probably end up going back, because I don’t have any other recommendations for local places. But, considering it was my first time, I was sorta hoping for a little more.

This long time family run business has been my faviote for waxing and
facials. The prices are reasonable and as a man I feel comfortable
with the enviorment. Try Pam (especially for waxing) or Francoise (especially for facials) they have been performing my services for years and never disappoint… convient location… within Bramalea City Centre