I have been to many restaurants, but this is by far the worst food and service experience I have ever had. The server had something against English people as she was being so kind towards other customers that spoke French ordered 2 burritos for me and my girlfriend the restaurant had around 10 to 15 people and we waited 30 minutes for our shrimp burito to arrive. My girlfriends plate was fine but as I start eating my burito it was disgustingly burnt inside. I had to order another one but the server never asked if everything was OK. After 20 minutes I had to get up from my seat and call her. I told her my burito was burnt she gave me a attitude and took my plate showed it to the manager telling him it was burnt. I can read lips well, he said that’s Bullshit and said make a new one without ever apologising to us. My second plate came after 30 minutes burnt again I couldn’t eat it I payed and got out. The location and theme is great but for service and food will never ever go there again.
Stephen B.
Place rating: 1 Ormond Beach, FL
Gave it one star as there was no lower rating. We went there Friday evening May 8. restaurant was half full. Limited waitstaff, took us 20 minutes to get 2 drinks, 30 minutes after ordering our waitress comes to tell us we cannot get our appetizer because they have no ceviche(isn’t this a mexican restaurant?). O.K. fine. One hour later I flag down another waiter asking«where is our food» after all we’ve waited an hour? Manager was at the bar hammering the drinks for the entire time we were there. Finally got our food which was a Caesar Salad and their 2 Taco Platter(yeah 1 hour for that?) Before we got a chance to pay and leave the drunken manager came to our table because we had complained to the waitress. We tell him first one hour for our food, no ceviche which meant no appetizer, and on top of that I said: You are DRUNK! He said yeah why do you think I am drunk. I said because we been watching you hammer drinks and harass the female waitstaff for the entire 2 hours we have been sitting here! He asked us to leave immediately and not return. No problem I said we had no intention of EVER returning! That drunken fool saved us a $ 50.00 bill for bad food and even worse service !!
Samuel P.
Place rating: 1 Montreal, Canada
Really, really, really bad food. Please don’t go here with someone you like because you’ll constantly be distracted by how bland and soggy your plate is. On a positive note, our $ 13 lichee sangria was pretty good. Thumbs up. Go to Carlos & Pepes instead.
Jessica P.
Place rating: 4 Brossard, Canada
Ambiance sympathique Boisson très bonne Menu: beaucoup de choix ! Essayer le burrito bowl ! Pas cher surtout les menus express du midi en semaine Personnel: professionnels jamais eu d’erreur, manqué un peu de sourire..
John D.
Place rating: 1 Greensboro, NC
Worst Mexican restaurant I have ever been to in my life, and I have been to many. Will write more when I get to a full size keyboard.
Kelly W.
Place rating: 1 Saint-Hubert, Canada
I have been here at least 6 times. I thought it was great the first few times. My recommendation was always: get there by 5 pm & don’t show up in a group, because group service is long, inefficient and full of mistakes. Otherwise both the food and service is great… Except that now i have tried take out(slow…) and dinner with a toddler. Hmmm… Could the service be any slower?! Close to 10 minutes to be seated despite being at the front of the line when the restaurant is empty at 5! Then no kids menu was given to us, and no service for 15 minutes again! I made due with our options only to find out, yes there is a kids menu. We were left close to 10 minutes after that even though there are only 4 choices and the decision was quick. During this time I noticed our waitress running around like mad as the restaurant begins to fill up. Couples who came in after us are getting their food and we have yet to have our order taken. They appear understaffed. Finally, some service… Reasonable wait from the kitchen but then impossible to get the waitresses attention because the food is salty and I want the water I requested at the beginning of the meal. More waiting, less service — yes! Water… And we don’t see our waitress again for a long time. 45 minutes of waiting for our plates to be cleared, and 10 more minutes for a bill to be brought after we asked for it. Not impressed at all, and amazed my kid didn’t blow her lid when I was tempted to. 2 hour dinner service on a week night? WTH??? Never mind that the food was good, the service was horrible, and it got me wondering: at what point is it acceptable to get up and walk out? Tempting… So very tempting!
Farin I.
Place rating: 5 Calgary, Canada
This was my first time going to this location although im alway at their downtown one. It was a quick in and out this time. Place is set great with plenty of parking right on Taschereau. The décor looked great from outside and in. Loved their bigger bar, and the cute terrace. Inside the décor is a little less fancy then the downtown one, but they still went crazy with piñata and all. It was nice. The great part here was that the food tasted really better then the downtown location. i tried the shrimp entrée and veggie nachos. It was great. The chips were nice hot and crispy, and they went generous on my cheese. Huge great thumbs up! As always my daquiri tasted sweet and big enough to last after the meal to have more chit chats over. Service was right on. Overall very happy and will definitely return.
Sarah M.
Place rating: 3 Montréal, Canada
tequila !(le seul point extrêmement positif) 3 amigos c’est comme le McDo du mexicain. C’est cheap(qualité & prix), les assiettes sont grosses, y’a ben du gras qui coule, c’est salé, pis c’est surtout BON. On se fera pas d’accroires la ! On aime ça le gras !(de temps en temps…)