Diva Brow Bar & Spa

So I realised my eyebrows were catipillars on my face, so after work last week I tried finding a place which would wax/​thread brows and be still open past 6:00pm. I drove to one place nearby my area (Edmonds) and google lied as they were closed when I arrived. After searching, I noticed that Diva Brow Bar and Spa was open until 8:00pm which was perfect! The only thing is that I was in a bit of a rush so I called beforehand to make sure there was someone available to do my brows when I got there in 15. I called and a lady on the other end told me «yes, there will be someone here». So I began my drive there…
Upon arrival there a guy at the counter. I told him I was here to get my brows done and had called 15 minutes prior. he said «okay. Please sit down that will be a 20 minute wait.»
and I said «huh? I called 15 minutes ago and was told that I would be seen right away. I wouldn’t have drove this way out if I knew there was another 20 min wait because I am in a rush».
Instead of being nice or even the slightest bit apologetic as a customer service worker should be, he started blaming me! He literally said «well maybe you should have made an appointment, and then you wouldn’t have to wait. Now do you want to get your eyebrows threaded or not?» I then told him «Maybe I would have, but I was not given that option on the phone»
I found him EXTREMELY rude considering it was their mistake for not informing me on the phone that there may be a wait, not something to blame the customer for. I politely told him I will still get my eyebrows done considering I already drove all this way but to next time make sure whoever answers the phone let the customer know that there may be a wait.
And do you know what his reply was? It wasn’t okay… it was «well you could make an appointment next time.»
Seriously? anyways. the lady who did my eyebrows did do a good job, but I will never return due to how I was treated.

My first time there. Efficient, convenient and cheap. But she didn’t even ask my opinion or what I want, just made my eyebrows way too thin… Don’t forget to tell them what you want before they begin…

For Eyebrow: FAST, inexpensive service. Will do an excellent job every time.
Sure its a no frills place.
But Its around 7.00 –10.00 per visit.
At close to $ 50.00 at an eyebrow bar, I choose this place! and take my peeps out for lunch after for the money I saved :)

I have heard good reviews about ranjeeta through Unilocal so I’ve decided to book an appointment with her. I was excited to get my brows done by her. I got an appointment around 11:30 on Thursday morning. She was really nice and personable. However, I simply asked for just a clean up and to keep the shape. She then pointed out that one of my eyebrows are higher than the other. Which I have no problem with because I am aware of it. When she was done I was shocked at how thin my eyebrows became and I wasn’t happy with it. I asked her why it was so thin and she said because she wanted to hide my eyebrow tattoo scar. Well I was polite and thanked her anyways. I highly doubt that I would be coming back because I had high doubts about ranjeeta but she did not exceed to my expectations. I simply asked for a brow clean up, not where you take off half my brows and decide that you can simply do what you want.

I am very picky and impatient when it comes to getting my nails done but this is by far my favourite place to go (specifically to Tiffany). I go regularly to see tiffany and i always leave very pleased. The prices are good and everyone who works there is very kind.

This is my first time getting anything done to my eye brows. I have always been scared they will screw up. Because I don’t have much eyebrow hair to begin with, it would have been a huge loss for me if anything went wrong. After doing some research on different brow bars /​spa in Tricity area, I booked an appointment with Ranjeeta as everyone has given her spectacular reviews. I was able to get in within 20 minutes of calling them. Ranjeeta was a very nice lady. I didn’t really get to talk very much with her though since it was a very speedy process (although a bit painful since it is my first time). I am extremely happy with the results and the price! It is cash only for anything less than $ 20 — make sure to bring cash if you are only getting your eye brows done!

30 $ Brazilian wax — Renu did a great job with hot wax. She was quick, and made sure to tweeze any hair left over. She has a steady and quick hand and as a first timer, it was much less painful than expected. I was nervous so struck up conversation with her and she was very friendly and made me feel comfortable. Definitely will go back. Very reasonable prices for a clean, no frills, thorough job. Can’t comment on other services yet.

For years I used to frequent a salon on Fraser Street in Vancouver for eyebrow threading, but now that I’ve moved to the Tri-​cities, driving out to that part of Vancouver is a bit of a hassle. I was thrilled to learn about Diva Brow after searching for a reputable place closer to home that provided eyebrow threading services at reasonable rates. Eyebrow threading here is $ 5, which is difficult to come by outside of the Fraser Street and Surrey area. While I believe eyebrows are an important feature of a girl’s face, I just can’t justify spending $ 25+ at those fancy brow salons, especially when eyebrows require regular maintenance to maintain their look and shape. While I do enjoy the occasional indulgence and pampering, I don’t need a rose water massage and cup of tea everytime I go to get my eyebrows threaded, thank you!
I read about Ranjeeta through the Unilocal reviews and called ahead on a Thursday to see if she had any openings. Typically with my old Fraser Street joint I was fine doing walk-​ins, but Ranjeeta sounded pretty popular. Indeed, the guy who answered the phone said she was booked on Friday and Saturday and wouldn’t be available til Monday! I held off until next week and called again the following Wednesday and was able to get in on Thursday after work. I ended up running a few minutes late for my appointment but it was no problem. The salon isn’t fancy at all in terms of ambiance, but I was just there for my eyebrows and I just wanted to get in and out. Ranjeeta was great. She took her time threading my brows and also trimmed them with baby scissors. I’ve been to places where the techs sometimes rush through their job, and I’ve ended up with cut skin on more than one occasion. All in all she was very pleasant to deal with and I was satisfied with the end look. The threading ended up costing $ 5.25 after tax, but for the price and service I was happy. I probably wouldn’t come here for other salon services (nails, waxing) but I will definitely be coming back for my brows in the future.
Tip: Credit cards accepted for services over $ 10

I almost don’t want to write a great review for this place because I’m worried it will become too busy and I’ll have trouble getting an appointment in future. Ha ha. Not really. Ok maybe I’m only half-​joking.
In all seriousness, this place has really great prices and the services are done well. I have had a couple of disappointing experiences here, but overall they’re quite good.
I’ve only tried their nail services (manicure & pedicure) and waxing services so I can’t comment on the brow threading. I usually get shellac polish now as there is no waiting time before you can put your shoes on and minimal chance of ruining your manicure.
Compared with a lot of other places in the area, Diva has very good prices and the staff are (mostly) all really good.
Don’t be afraid to speak up if you don’t like the way your nails are being filed. Sometimes they get caught up in the moment and next thing you know, your nails might be a different shape than what you requested.

EDITED: Changed star rating from 2 stars to 1 – after the swelling died down, I’ve noticed that I’m actually missing a bunch of skin! Literally raw. No wonder I couldn’t walk. Holy crap. AVOID at all costs. I almost wish I wasn’t going to Vegas in the morning so I could go and demand my money back.
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I came in today to get an upper leg, eyebrow, brazilian, and back wax. I’d booked it in person yesterday, and I noticed that the man hadn’t actually written down what I was coming in for next to my name yesterday.
When I came in, I was able to go into the room almost immediately even though I was about 10 minutes early and there were two other ladies there for the time slot I’d booked (bonus, for me!). However, the woman waxing me thought that I’d *only* booked the upper leg wax and was rather surprised when I listed off the number of waxes I needed (much to my concern, because I’m off to Vegas tomorrow).
She left, came back, and I guess everything seemed to be fine because she told me to lay down. At the place I normally go for waxes, they give you something to cover up depending on what you’re waxing so you’re not fully exposed. Nope, not at this place. Don’t expect them to make you feel comfortable at all, either. She immediately told me to «take off my panties» (which I was rather surprised about, because normally they ask what I’d prefer to wax first and I tend to leave brazilian for last for a multitude of reasons). But I was like whatever. I didn’t want to press my luck since I’d managed to squeeze in all of these wax sessions into one upper leg slot.
The main reason for these 2 stars is that she let me text on my phone and read while getting the wax done. The other place I go to tends to tell me to stop and they’re chattier, which is fine, but sometimes I’m not in a chatty mood and I’d rather not be «forced» to chat.
So off she goes with the brazilian. The actual procedure wasn’t as painful, which I was rather surprised by because she was doing an extremely sloppy job and didn’t wax against the hairline but was just going from left to right, if that makes sense. (TRIGGER WARNING AHEAD!) This resulted in really short stubbly hair in certain areas because she didn’t wax it properly. She also missed a patch on the bikini line. AND (EVEN BIGGER TRIGGER WARNING) there’s swelling like no tomorrow – which has never, EVER happened. Not even with my first brazilian. Imagine having to waddle all day. Yes, that’s me today.
I can’t comment on my back, because I can’t see it.
My upper legs are the same deal with the brazilian. She waxed in every which way and there are random stubbly hairs left (in addition to a buttload of wax residue – some parts of my leg are just entirely green with wax).
Eyebrows were hastily done because someone knocked on the door and she said «two minutes». Didn’t ask me how I wanted them shaped and basically just «cleaned» them and didn’t shape them at all. Didn’t ask me if I was happy with it or anything like that. Just said that she was done and basically shooed me out of there.
Not impressed and NEVER going back here. Not really sure what all the good reviews are all about – I guess I made a mistake with not getting Ranjeeta (though maybe I did – I wouldn’t know, she never said a word other than to tell me to flip over or hold something).

So far I have got my eye brows cleaned and shaped and legs waxed. Very friendly and professional staff. Price is very fair and affordable! Going for a pedicure today will update how that goes !! Over all I recommend this place if your looking for an affordable and friendly spa place to go to !

Went here to get my eyebrows threaded and upper lip waxed, I have to say the lady that did it was very good at what she does. She spent lots of time doing my brows and seemed to be very gentle with me (which isn’t the case for many other places). She also put aloe on right after and massaged a little, which was great. In general, I was very pleased with her work. I will definitely be coming back!

Very happy with my eyebrows! I was told to see Ranjeeta… she did a great job on my eyebrows and finished with a little eyebrow massage. :) That was unexpected but AMAZING! For sure going back!

After living in New york, I visit Port Moody once a year.
I find it absurd that almost everywhere in Vancouver
charges over 20 dollars for eyebrows
where in NYC I wouldn’t pay more than 5 dollars.
I found this place accidentally and was pleasantly surprised at their prices.
My eyebrow threading came out okay, not perfect but just enough to last me another month. This review in specific is for the eyebrow tinting.
They were done extremely fast and extremely uneven.
The tint only ended up staying in for 2 days before it had completely faded
(which in this case was good).
Definitely not going back.

Ranjeeta & the girls there do amazing work for eyebrow threading. She is my no. 1 go-​to person for eyebrow threading, she doesn’t miss a spot and they’re perfect on both sides everytime!

Very good place, love coming here for my brows as its close to home and $ 5, you can’t beat that! Ranjeeta is awesome. I most definitely recommend her. Very personable and knows her stuff. Love the massage at the end, only wish it was just a tad longer ;) The only reason why I give this place ⁴⁄₅ is does get very busy at times and not much room in the «waiting» area

I stumbled upon Diva while researching for mani-​pedi places in Burnaby. If you go to their website, it portrays a very relaxing, calm ambience. When you go to the actual site, be warned, it isn’t. However, if you are looking for a good, solid mani-​pedi at an affordable price without the extra frills, then this is the place for you.
I arrived on a Thursday afternoon, and the place was already packed. Word of advice: book an appointment if you plan on getting any service done here. They are not understaffed, but this place is so freakin’ popular during the summertime, expect a wait (20−30mins) if you are a walk-​in.
Manis are $ 15, Pedis $ 25, and combined is $ 35 for a «spa manicure and pedicure»”, which means a full manicure and pedicure with salt scrubs and massage chairs. Shellac is slightly higher (I forgot how much). The environment of the site itself is clean, though a bit cluttered.

I’m not sure why this place is rated as expensive because it has some of the best deals around! I go there for waxings and threading and am satisfied every time. The staff works fast, is professional, and always finds a way to squeeze me in for a last minute appointment! Will definitely make Diva a habit.

I go see Ranjeeta for threading my brows, her and her only. Been seeing her for the last 4 years, back when she was at Creative down the street by Red Robins. Brows are always amazing after she does it. And like the previous reviewer, BY, said, I too had the other east indian lady thread my brows once or twice, definitely not comparable. I go there at LEAST once every 2 weeks to get my brows done ($ 5), you can also pre pay for future brow threadings and they give you little cards (can’t lose them, they’re like cash, and also expires in 3 months). WHY WOULD ANYONE GO TO PLACES LIKE BOMBAY BROW BAR OR SPA UTOPIA to pay $ 25 for brows is BEYOND ME. Ranjeeta is AMAZING.
I got nails done here too, just gel polish, by the other east indian lady who also does eyebrows (not Ranjeeta), she’s a bit slow at it, but not bad either. And also, I do have to agree, the guy at the front is a bit creepy.

The girl who usually does all the eyebrow threading (Ranjita?) is phenomenal. She’s always very polite and friendly. She always chats with her regulars and knows what’s going on with them. I always love my eyebrows after she’s through with them. I got another girl at this salon to thread my eyebrows once and it was not the same… At all.
Pedicures are good too. Nice selection of polish and helpful technicians to recommend colours for my skin tone. They did try to upsell a couple times though (mask for my feet, exfoliating brush…) and I didn’t really like that. The massage chairs while you’re getting your feet scrubbed is a nice touch! I worry about those foot sinks though because I’ve heard that they can’t be disassembled to be washed inside so bacteria may linger…
That aside, the prices are the best that I’ve come across without being suckered into a «membership.» And the owner (? Guy always at the front) once said that the prices will never go up. So hopefully this is the case. It’s a smaller salon so it’s nothing fancy but it gets the job done and it’s always easy to book an appointment!