Omnieye & Vision

The location is convenient and the staff is nice.
That’s about all this place has going for it, though. I have continuously declining vision that concerns me, and I felt it was brushed off when I raised concerns. I came to this location in October solely to check how my eyes have changed, hopefully find an explanation as to why they are changing so fast, and to order new contacts.
As already stated, I did not find out if there is a problem with my eyes. The only thing I have gotten from this place so far that I needed was a new prescription.
Because of their hours, I have not yet been able to pick the contacts. Their hours are not friendly for people who work normal hours — they are only open until 5pm on weekdays, for very short hours on Saturdays (and no doctors then), and it’s not even an option on Sundays. By now, I am sure my prescription is different since my eyes are getting worse fast, but I can’t afford the crazy price of another eye exam or contacts. Had I known the hours of this place were so inconvenient, I would have went elsewhere.

Dr.‘s are amazing, thoughtful, courteous, knowledgeable and always give you plenty of options. This review is strictly for the admin/​receptionists. They’re great at «telling» you of policies, processes, procedures and telling patients that they’re in the wrong. Forget listening or acknowledging a miscommunication, lets place ownership on the customer — the ones who keep you in business. I’ve had better service at McDonalds. Unfortunately, there was a miscommunication in regards of contact lens Rx and glasses Rx (even though I have had an exam less than a year ago). I needed a new Rx for my contacts, but apparently when i requested the appointment they gave me a regular eye exam. This is solely my fault accordingly to the young and sassy, receptionist on the other line. I hope Drs. Mathur, Lau et. al. will understand. My Blue Cross covers $ 250/​year, same with my wife. Too bad, I really liked the Optometrists here, I wish they get rid of the «kids» behind the counter, the ones playing on their iPhones and talking about Bollywood gossips.

The Omni in Burnaby has a great location that I find very convenient. I was also happy to learn that despite the small look of the place, they have all the service that I could ever want. I recently transferred over to their care, and I’m very happy.

These are wonderful eye doctors here at the Omni in Burnaby. They were particularly effective at dealing with the chronic conditions that I have. They actually recommended some new types of treatments that I had never tried before now. They were very effective.

I have been getting my vision needs from Omni ever since I came to Burnaby to go to school. I live outside the Burnaby area now, but I still prefer to use this office when I get my new glassed every year. They have just treated me very well here, and they make me feel comfortable.

A friend recommended Omni Eye and Vision to me after I moved to the Burnaby area. I’m very glad that I found them because they are some of the best eye doctors that I’ve ever visited. The offices are so nice, and so is everyone that I worked with.

Booked an appointment and arrived about 10 minutes early and was told when I arrived that the doctor wasn’t in for another 2 hours. They seemed to have no record of my appointment. I was supposed to go back after the 2 hours but thought better of it. Previously they seemed to have missed placed or never ordered my contacts and it took about a month to finally get them. I have decided that I won’t be going back. The doctor was good but the admin is poor.

Omni has been wonderful, and I’m glad that I found them in Burnaby. I take both my kids there, and I like how effective the optometrists are at dealing with children. They know how to keep the kids happy and entertained throughout the appointment.

I put off getting new eye glasses for years, but I wouldn’t have if I’d known what kind of selection that Omni Eye & Vision (
) had. I was really surprised at how many different brands were represented. I felt like I was in a designer store.

After moving to Burnaby to be closer to my grandchildren, I was unsure where to find a good optometrist. Thankfully my son directed me to Omni Eye and Vision. They were very kind and helpful, and got me a great pair of eyeglasses. Now I can help my son keep an eye on my grandchildren.