Crepe Works

While I love to get a strawberry delight and take it home a few times a month what happened to me recently leaves me no choice but to give them one star. Lets keep in mind it’s a cheap crêpe and not a French crêpe. Having that in mind they are not bad and tasty when made properly.
I am a fan of the food at crêpe works and I buy a strawberry delight a few times a month as a treat for myself. I have a kidney illness which prevents me from working and keeps my diet pretty restricted. The crêpe is a good treat because its still reasonably healthy. I often drive just to get a crêpe.
I went to the market mall crêpe works in Calgary one night for a crêpe. There were two people in front of me. A young woman was working alone that night. I watched her take the other two people’s orders and make their crepes from a pile of already made crepes on the counter and not prepare them fresh as they are supposed to. She took my order and I asked for a fresh crêpe made to order. She ignored me and made my crêpe from her pile of previously made Crepes and I could see that she still had at least three more premade crepes yet to use. My crêpe was soggy and a little gross. I watched her from the moment I stood in line till I left and she did not make one crêpe for the three of us.
The next day I was at the mall to deposit a cheque so I went to the crêpe works to let them know what happened the night before and get another one to take home. When I started to tell the guy what happened he cut me off and said I was wrong. He told me it was impossible and I did not see that. So I tell him that I know what I saw and it happened for three crepes not just mine. Again he tells me no I’m wrong they are not allowed to do that and so it was impossible. I told him that he was calling me a liar which is a bad thing to do to a customer and that I was there and he was not so I would know what happened. I tried logic as well explaining that the word impossible implies that there is no possible way for her to have done however anyone could make a bunch of crepes and pile them on top of each other. It’s not even hard and in fact obviously she did it to cut corners and save time for herself.
For the next twenty mins he tells me that I have no idea what I am talking about, that its impossible to happen and that I’m wrong. He also has the audacity to say I’m just in a bad mood so I’m saying these things because of that. First of all this guy knows nothing about me and I was in a great mood before when I started to tell him about it I just wanted them to make sure it doesn’t happen again. Now every time I come to get a crêpe he asks me if I’m in a bad mood or not which makes me feel very uncomfortable. Plus when I told him that his customer service was horrible and NO ONE talks to a customer that way that wants to run a successful business he tells me the owner would treat me exactly the same way. He gave me a card supposedly with his bosses number on it but after I left a message explaining the whole thing I never heard back. That was over two weeks ago now.
I do mostly enjoy the crepes although they are NEVER made the way the example looks. It bothers me that every time I go buy one he asks me if I’m in a bad mood and makes fun of me. Unfortunately this is the only crêpe works in Calgary and I still like the strawberry delight. I am owed an apology and who knows if that girl is still cutting corners when she works.
Don’t expect any kind of respect or good customer service if you have a complaint.

Been to Paris? Don’t bother with these cheap knock offs.
Nutella and banana for $ 6 with less than half a banana? Cmon. Crêpe tasted like cardboard.
Save your $ 6 for a few months and have a real crêpe in Paris — or Café Crêpe in vancouver.

I LOVE that Crêpe Works has now graced the presence of Market Mall. A healthy option is EXACTLY what the food court needed.
Dessert crepes, savory crepes and simple crepes OH MY! Crêpe Works has got everything crepes and the only thing you need to worry about is how to please your taste buds best!
Whether you’re craving a cold salad crêpe or a warm, ooey gooey one, Crêpe Works is sure to please.

HOLY CREPE! I never knew all the glories that a crêpe held until I ate from here! I wish I could only ever eat crepes for the rest of my life.
Crêpe Works has such an interesting menu, all circulating around different crepes and ingredients. They have everything from breakfast crepes, to lunch crepes to dessert crepes. Take your pick at which one you would like best.
I’d only ever had breakfast crepes with fruit and whipped cream, so I was intrigued by the lunchtime crepes this place offered. They have a bunch of different chicken crepes, a veggie one and some yummy ham ones. I wasn’t feeling too outrageous, so I just got the ham and cheese. It was warm and gooey and so delicious! It was a different spin on a regular sandwich… and I loved it!
Lunch food aside, they also have so many sweet fruit ones to choose from. There’s a bunch of banana combinations, blueberry, orange, chocolate, etc., etc. I’m 100% positive that you’ll be able to find something you like.
I truly enjoyed my meal at this place and will probably try a different crêpe next time I’m shopping and feel the hunger pains! Mmm crepes!