Green Drop Lawns

I too think there shouldn’t even be a star! We went with them this year and never again after the horrible service we have received. We called for our first application after the weeds where getting out of control they said they would come in 10 days, fed up of how our yard was looking after 6 days we emailed them they came 2 days after the email. Our yard still full of weeds we emailed again for them to come got a response that they would be out the only week we are now on 2 weeks and waiting for them to come. I only wish I would have looked into green drop before hand because not one person has had a good experience with them, NOT ONE! For a company that grantees no weeds they sure fail everyone. Our neighbors went with dr green thumb I would recommend them, they came after May long and have checked up on them every week to see if they should come again they have no weeds.

I wish there was no stars! Booked a single application for my rental homes backyard and nothing happened after multiple calls and check-​ins.
I understand what they do is weather dependent, but that was not a factor here! My 4^th call to find out where they were led to the customer service rep saying they sprayed my primary residence and not to worry they will do my rental homes backyard for free as it was their mistake. I said, «Don’t you leave a sign and an invoice copy after you do your work?», this is why I used to like Green Drop in the past. She replied, «Yes’. Well I explained there was no sign and no invoice copy so your crew was never here!
I asked to have the Crew call me with a time as the weeds were getting larger coming up on three weeks (and I pulled all I could). The Crew called me and said yes we have the right property address now. My previous 3 calls instructed backyard only. I asked him what were you told to spray, he replied, «Front yard only». Gaaaahk! I told him my front yard on the property is a flower bed and I have repeatedly asked for only the backyard grass to be done.
Again they didn’t show when they said, so I called to get a refund and asked when can I expect my credit card to be credited? The girl had no clue, so I asked to speak with the manager, left a voice mail requesting a call back with that info, more than a week went by.
Just today I called in to find the girl never put in the refund request at all! I was cordial but admit I was frustrated… all I wanted was one application of environmentally safe weed spray to my rental properties backyard… how hard is that???
Of note, Green Drop charged my credit card immediately after my first telephone call to set up the appointment, not cool! What happened to charging when the work is completed???
I’ve asked around and recenly heard similar stories about Green Drop, who ever is driving the ship there now definitely had zero organizational skills or customer service!
I ended up going to Home Depot and treating the lawn myself…