Lou’s Auto Body

Took my car in to get the full right side repainted due to an accident. They did an amazing job on my Subaru STI and got the dark grey color to match perfectly. It looked brand new and even better than the original paint job. Jerry who what in charge of my claim made sure I was happy 100% of the way through and explained everything in detail. I was happy with the service and work that I ended up getting 3M on the front of my car and a wax job and they did a great job and gave me a deal. The car looks great. The work is great and Jerry and the front staff were extremely helpful. I stopped going to my old detailer and started going here from now on. Highly recommended.

Curious to know for starters, how they managed to put 30kms on my truck? Slow. Slow slow. No accidents. Just road paint. 3 wks to removed road paint. First time they called at 2.5 wks to pick up and it still had white spots all over it. And swerls in my paint from a dry cloth and haze. They said they’d take care of it, why I’m I here to pick up then when it’s not even finished. I refused it. 2 days later I’d say 99% of the paint spots were gone. But they painted over paint chips on my fender flare. So now I have grooves in fresh paint. «They werent required to fix chips» so they didn’t bother. what’s the point of painting again then? It just looks like crap in the light now. Also fender flare is cracked at the bottom. $ 2500 for a sloppy job. Useless tits. Hope they enjoy my insurance money. Didn’t even bat an eye when I picked up for the second time and wasn’t happy, the owner said take my card and come back Monday. No thanks. I chose them because I read good reviews, obviously I have no luck cause the newbies must of been the ones working on my new truck. I will never request their services again. Nor will I ever recommend. Booooooourns. Buyer be ware.

Great experience, every step of the way. Very genuine people. I would recommend it highly over any chain shops in Calgary. They will go above and beyond to ensure they get your car out quick and clean

A poor experience.
I took my car to Lou’s to get a quote. They asked if I had an appointment. I did not. They said to make an appointment, and that the first available was in three days.
Then they asked if I was going through insurance. I said I was. They asked the company. I told them (it is a Major insurer across Canada). They said they would not deal with them and unless I paid cash they would not even do a quote.
I’ve certainly had better experiences, to say the least. This was a wasted trip.

Love them!
2^nd time I’ve used Lou’s. They did make a mistake in my paperwork handlng, but they owned it. Paperwork filed in Feb/​work completed in May. Worth it? Yes! Car skin unblemished when work completed. Billing as promised. Friendly and attentive service end to end. Though I love Lou’s, G* d I hope I don’t have to use them soon. This fussy dude highly recommends Lou’s for exemplary service.

I was dreading having to take my car into a body repair shop, and Lou’s was the second place I visited to get a repair quote.
Jerry, who assessed the damage on my car did a throurough job, and explained everything that could possibly need to be fixed, as well as things I didn’t know about my car. He took his time, and even took pictures of the damage to my vehicle, all of which the first place I went to, did not do. He was polite and friendly, as was the other staff, and he had my quote to me hours later.
Although it was higher then the other place, I feel it was a more accurate accessment. I dropped my car off, and the whole process was completely painless. Every one I dealt with was friendly and answered all of my questions. I didn’t get the impression that this establishment is shady at all (again like th eother place) but a honestly run business, and would definitely come back to Lou’s if I needed any work done again — at the same time, I hope it’s not needed!

One of those businesses you never really want to deal with, after all it means you have been in an accident and/​or have damage to your ride. Unfortunately, I have had occasion to need body repairs (to my vehicles) twice this year (one work, one personal) and went to Lou’s both times.
Cars were fixed professionally, on time and with zero hassle. They have a huge fleet of free loaners (make sure your insurer will cover the insurance while using loaner) that are available if you book with your appointment and they are in Inglewood so close for drop off/​pick up if you work in the Core.

It would have been faster to order a new truck from Ford than it took them to fix mine, and it’s still not finished! They gave it back after three months and told us to wait for the rest of the parts. Why not just say we are too busy to do it.