Papa John’s Pizza

I had been ordering pizza there for years.
Service: 2 star (that’s because the guys making pizza are nice.)
Attitude: ½ star
Pizza: 4 star
Store front: 4 Star
I have asked them not to give me the standard garlic sauce. I prefer marinara sauce or even just any other.
If you don’t check it you don’t get it. The order taker lady also gives kind of attitude as well. I have gotten wrong orders as well from this store and the lady that takes the order will argue with you that you made that order.
What a shame cause they have great tasting pizza but this piazza chain don’t know how to train the front line customer service. I wonder if the food chain owner or manager ever read this?
Papa John’s need to really put together a front end staff customer service training cause it the front line that helps your business to grow.

Worst. Service. Ever. We ordered 4 pizzas and one was wrong. It was supposed to be vegetarian and it came with chicken. When we called back it took over 30 minutes of arguing on the phone to get a new pizza sent over. We got hung up on TWICE after being told repeatedly that we were wrong, and that we received the right order! We had the online order confirmation right in front of us! They even had the audacity to ask us to email it to them as «proof»!!! Seriously no exaggeration here. All this over a cheap medium pizza! The customer service level was zero, I’ve honestly never had worse. Don’t order from here!

This place sucks! I ordered and asked for extra pepperoncinis pepper and the lady said to me the green ones, and i’m like yes. And the pizza comes and its fucking green peppers. I call them back and the stupid bitch lady argues with me and tells me to hold and I do and she hangs up. Just go order somewhere else, this place is so not worth it.

So, you come in, mid-​day and there is no one there to help you out. When someone finally does come, no hello or anything! The lady working here today was a grouch!
A small veggie took 10 min to cook so that part was great and thankfully we had somewhere else to go for 10 min!
The pizza was super healthy tasting and filling with multi-​grain crust — dry though, I knew I should have asked for more tomato sauce. 2 pieces and you will be full!
Zero stars for service at this location as there was not even an attempt from the lady at the counter to aim for customer service in any way!
Freaking expensive too — a small is $ 14. Take out only.