Phamtastic Spa

One of the worse places I have ever been too.
Made an appointment was told on the phone it was perfect timing. Got there and stood at the front desk for 5 minutes. Was finally sitted and had someone prep my nails. Sat there for 45 MINUTES before a lady came rushing over to me. Speeding through the service. Couldn’t even file my nails evenly. I ended up correcting it myself before she did the shellac.
IF YOU WANT A WHITE TIP MANICURE — DO NOT SPEND YOUR MONEY HERE. She was in such a rush at the end she left the nails rough and rigid.
YOU GET WHAT YOU PAY FOR HERE

Terrible experience — nails and cuticles have been hacked to pieces. Terrible shaping, polish is messy and all over my cuticles. I will never return to this establishment.

Went there yesterday for a couples massage and was definitely not impressed. The ladies didn’t seem to really know what they were doing. I’m pretty sure they’ve got minimal training. I guess you get what you pay for. I suggest spending a little extra if you want to make it worth it. My girlfriend feels the exact same way I do.

Didn’t have a good experience at this over-​priced salon. I went in for a «fill» (gel nails) — the nail tech was pleasant and friendly but tired, and didn’t do a great job with my nails. She didn’t bother shaping them after filling them in (they looked bigger in width at the top after she applied nail polish), and left my real nails underneath «as is». If you look closely, you can see my real nails poking out the sides of the artificial nails — a poor job, and much too expensive for such lousy service.

Lillian is a wonderful lady and runs a fantastic business. She is very generous and grateful for feedback, always seeking ways to improve the salon. The environment is very nice and her employees are also very friendly and efficient. Loved it!

This is my absolute favorite place to get waxed! BUT ONLY BY LILLIAN. She is wonderful! I usually go in for a Brazilian. I’ve been to several other places and have always found them to be too long and too painful. With Lillian, I am in and out in under 15 minutes and it’s the least painful wax job I’ve ever had. She’s very personable, but doesn’t waste time. one of the things I like best about her is that she always remembers who you are, the vacation you told her about months before, etc. I had moved away for a couple of years and when I came back, she still remembered me — excellent customer service.
That being said, I’ve had a couple of waxes by a couple of other ladies when Lillian was not there (I think one of the ladies was named Jenny) and it was TERRIBLE. Very painful, they missed patches of hair, seemed to be putting wax on in random places and ripping it off in one strip. I would not recommend making an appt for waxing with anyone other than Lillian, as she seems to be the only one who actually knows what she is doing (and she does it well!)

I first went in as a walk in. Had a full set
Of acrylic nails done the girl who did them did not sand down my nails or shape them properly. Did not make them The size I needed so I got home And had to cut them. After 6 days 3 came off and others were starting to. When I emailed them about this they said they would fix it. I did want gel nails in the beginning. The girl jinny did a good job of putting new ones on and shaping them. My first set was far French manicure with glitter. Second set was pink French manicure but I had to pay 5.00 for the white tips not sure why when it was there error. First time I spent 4 hrs there for just a set of nails. This time was only 1.5 .Over all I’m happy with them Now

Well! I seem to have finally found the happy medium with nail salons! This place was pretty clean, well located and had friendly staff.
Price wasn’t cheap, but thats not a problem when ability and service are great. Great new set of gel nails and a pedicure.
As usual, I was not impressed with the foot massage, but I rarely am — SO hard to come by.
Digging the nail colour and one on one service. I’ll be back for sure.
Full new set of nails and pedicure with gel polish and tip came to $ 150 for just over 2.5 hours of service. Good deal.
Staff were attentive, fluent English speakers that seemed to be genuinely happy. The space was large and comfy.

Phamtastic Nails is the best :) I go to the 37^st (Westbrook location)
I found this place by chance one day however a couple months after coming I realized a couple close friends also come here. These girls do great gel nails for reasonable prices. The main thing I was looking for in a nail place was variety of colors and sparkle options. They have a tone of colors and lots of sparkle and glitter to choose from. I see Tho and she’s awesome — she’s thorough and does great work-​always smiling — My mom comes here now also and see’s Lee –who is also good. My mom get Shellac nail polish and it lasted 3 weeks b4 chipping. They have great massage chairs for pedicures and convenient free parking.
**one thing to remember is tips are CASH ONLY
—and you will wanna leave one cuz these girls are great :)–
See you soon Phamtastic nails. Xo

Been going here for many years for waxing and threading. Lillian does a fantastic job and is super quick.
Highly recommended!!!

I’ve been here for shellac manis and to date this is my favorite shellac mani place — it seems a lot of places leave a lot of be desired.
Honestly I worried about the quality of the salon by the location and the name but they ended up being very professional and clean.

I came here to have my nails redone. I had gone to Fortune Nails to get shellac done on my hands. The girl did them in 25 min. and left the cuticle and nail shape untouched. So I came here and got my nails redone by Jenny. She did a great job and took great care with my cuticles. The shellac color was really nice. I will definitely be back!

I first went in for a new set of gel nails and a pedicure. The nails turned out ok, just ok and same with the pedicure. The pedi was fine for the most part except the polish wasn’t very good. The girl doing it didn’t paint all the way to the bottom of my toenails so it looked like my pedi was starting to grow out already. Not impressed with that. The gel nails were fine for a new set except the girl doing them (very nice girl) does not know how to shape nails at all. I had to file them when I got home. I wasn’t sure if I wanted to go back or not but decided to see how she did on the fill. She didn’t trim my nails as short as I requested when I got the new set and since they curl quite badly at the sides, most of them had significant lifting and she decided to put on a new set. I still do not know how well she would have done with a fill but do know I will not be going back there ever again. Before she put on the new set I asked if she had colored powder for the French tips, she did. I think that is acrylic and didn’t care what type it was just as long as it looked nice. She suggested a different type of product, and there was a bit of a language barrier here, so I am pretty sure I agreed to what she was telling me. It was a gentler product for the nails, sounded good. My friend told me it looks like the new stuff that is a thin layer of the gel polish (gelac maybe) that they set with the uv light. It looks like I have a shiny coat of nail polish with some sparkles rubbed on the tips. While it is natural looking, to the point where people say ‘I like your sparkly nail polish’ that’s not what I was expecting. Now this isn’t why I’m not going back, I think I agreed to whatever she was telling me but again she doesn’t have any basic nail shaping skills. This makes me think she doesn’t have any proper esthetics training at all. I again went home to filed all my nails and to top it, 3 days later this glorified nail polish has started chipping off. Definitely not worth the $ 39 cost of a regular fill.

This is my favorite place to get waxed.
I spent some time working up close and personal with cameras, and a smooth skin is quite the plus, so it behooved me to get waxing done well. I happen to be impatient as well, so the speed at which Lillian moves makes me happy. Not like I wanna linger there while getting my hair ripped out, but Lillian is quite personable, in a no nonsense way. She will not stop if you happen to whine, but simply keep talking about that vacation you mentioned last time you got waxed. Did you enjoy yourself? Of course you did! Now just hold still, we are almost done.
Pham is up a flight of stone steps, to a location above a hair studio. There is a comfy waiting room with magazines, and reception. Take a step down, and you are in the middle of a few nail desks. Walk a few steps forward, and you are in the foot bathing area. Looks quite plush, tho I have never used the pedi services here.
Next are three or four private rooms with platform beds. Fresh paper on the beds every time, and even a worn but clean half robe to wrap around your furry self. Wax is kept nicely warm but not scalding in two hotpots, above a bin of cloth strips. The wax is a good temp to me, but those with sensitive skin might want to mention it. I find Lillian to be very responsive, and she will blow on the wax to cool it before every strip if you mention it is too hot.
There is a clean washroom just off the private rooms, with a basket of rolled hand towels to use, instead of just paper towels to dry your hands. Enviro approval!