Smitty’s Restaurant

I liked service and food before, but waiting for my order now to see if still good! Having multigrain pancakes bacon and fruit! Love the fact they let me bring my coffee in! Service is still great… and food is… Still good fruit was fresh not dried up! Bacon was average but good! Glad I came here instead of Ricky’s

Went for lunch to this place after shopping in the mall at Marborough. 11:30am, drunks cursing the VLT’s and burping loudly, food also not that great.

I love love love the idea of Smittys. Classy, all day bteakfast food. Who wouldnt be stoked? So on Sunday we thoufht wed check it out.
Walked in, super busy. But looking around saw a lot of staff and within 5 minutes were seated — which was awesome, especially for how busy it was.
But that was the end of our service for 20minutes. It literally took 23 minutes to get a coffee. Then it was a pain to teack down the waitress to make an order.
Understaffed best describes smittys. What looked like the manager was literally running around the dining room asking «has your order been taken» to everyone in our section. So unprofessional.
My husband was craving eggs benny and since the plate was $ 12 and the buffet was $ 13 went with that. But it sucked, the french toast was hard, the pancakes dry. The fruit wasnt fresh cut but out of a can in that sugar syrup. The home fries were pretty good, but they were never stocked. The eggs benny were delicious but could have used more hollandise sauce — would have loved to tell our waitress this, but she wasnt available.
I get it, they want to seat as many people as possible, but i felt rushed. I didnt enjoy my meal, the environment was high anxiety, with the manager talking bad to us about the waitresses and their lack of attention. Super unprofessional, luckily he mentiones hes being moved and today waa his last day. Sooooo unprofessional. And ps Mr. Manger, patrona dont like to hear management talk down their employees, but we do however like money off our bill for such bad service!
Never again. Not this loctation.

This Smitty’s is located in the Marlborough Mall, and is noteworthy for the lounge. The small lounge, which has an entrance from the outdoors, has a workaday clientele and GREAT prices. High balls and beer are normally under $ 4, and wings are on for just 9 cents each most of the time (pretty meagre wings, but what can you expect for that price). The nice part is that the place was built only a few years ago, so the pool table, fireplace, VLTs, booths, etc. are not dive-​like, even if the prices are!