Staples Market Mall

I feel a little about Staples like I did as a child going into Toys’R’Us. It’s right about then that my inner child gives me a good ‘ol slap upside the and tells me that I better have ice cream for dinner to make up for this painfully ridiculous excitement over shopping for office supplies that only a boring grown up could ever experience.
Oh, shut your face, inner-​child, Staples is fun. I get to by colourful pens to cross of my accomplishments, green dry erase markers for when I’m ahead of my goals and red ones for when I’m behind them. Come to think of it, I actually trick my grown up self into having fun with all these organizational adult things so that they get done and yeah… a trip to staples helps me feel like I’m in a toy store… a super boring toy store, but toys all the same.
I can find all the awesome office stuff I need to get me through the day and I have the satisfaction that I’m improving my work life.
My interactions with the staff haven’t gone too much further than asking them for directions to the items I’m looking for, but they’ve been pretty good at that.
Unless they have a special business department, I don’t know if I’d recommend this place for businesses who make large ongoing orders as the service seems to stop the moment you leave the store. After coming home and not finding a receipt in the bag that I swore the cashier put it in, I gave them a call and was asked to leave a message. Then I waited, called again, waited, called again, waited and went into the store. Once there, I was pretty impressed with how quickly and efficiently they were able to give me the correct receipt. I was a little miffed when I arrived, but they took care of it. I’ve also learned that unless you’re right in front of them, there’s no way you can expect follow up from these folks.

Stumbled upon here after meetings ended by University of Calgary, pleasantly surprised to see a plaza, a modern one too.
anyways, locatEd past Market Mall and Target, typical stand alone building. A bit small and cramped but has the usual good stuff.
got some copies made, love those self serve machines, remember those unnecessary lineups at cashier, even print out your own receipt. at least a dozen photocopiers, 8 cents per.
Hanging legal folders with black case for just $ 9 on sale.

Needed a poster printed as a 4×4 square. Girl at the printing centre told me that would be fine. Paid for it and left; was told it would be ready the following day at 10. Get a call saying that they can only print it 3×3 (they left a message) and want to know if they should still print it. I call back and no one answers… Call again, same thing for several hours. Check on the website the next day, apparently they’re open at 8, call every 5 minutes until 8:40, no one answers the phone. Drive over, sign says they’re open at 8. They’re not open. Ring the bell, the manager comes over and says they’re not open till 10 because it’s a holiday. I explain that it doesn’t state that on the sign, online, or on the phone, but go on to explain the situation. He was super rude, and said that he would let the people at the copy centre know, but that it would not be ready for 24 hours. I ask him if I can leave a credit card number so he can just do a refund at 10 when they open, and he refuses to do that. I ask to speak to the person above him, and he refuses to give me the name or contact info for anyone else. I realize that you don’t want to be working on a holiday, but seriously, it was a Staples employee who made the mistake in the first place, so acting like you’re hugely inconvenienced to rectify the situation is, I think, a little ridiculous.

This is not the largest Staples. However it’s the one in my hood and so it is by far the location I visit most often.
Staff is around — usually have to wait for service but always get it. Store is clean and has a decent selection of supplies. Rarely out of stock on anything I’m looking for.
Have used the Copy Centre many times. Projects are always done when they say and prices are reasonable. The self-​serve copy area has increased equipment so rarely wait for machines.
During 2013 Flood, purchased about $ 300 worth of supplies for Siksika — doesn’t hurt to ask for a discount — I was pleasantly surprised that they gave me a nice one. Now I’m not just a customer — now I’m a fan. :)

I like this Staples by Market Mall. The sales staff keeps coming up to you to see if you require assistance. I’ve been to different big box stores and they never come up and ask if you need help like these guys! It also carries my ink cartridges for my printer whereas at the other store, they had the colour and not the black ink ones. They had both here and it’s a one-​stop shop for me!
I especially like shopping here as you can collect Airmiles now at Staples.

Had to visit for a paper shredder. No, it’s not tax time yet! I like that it’s close for any E Recycling. Decent product variety. Laptops to gaming systems to iPads and Apple products to the usual stationary and paper/​office products. I do find their furniture cheap and not suitable for most of today’s office environments.

Oh dear. Joel, I really should have read your review in detail before getting my business cards printed at Staples this time around. You are a wise man.
After changing the name of my little vegan cooking project that could, I decided I was in the market for some new business cards the next time people wanted to know what my website was called. I really wasn’t in the mood to hand out my old ones that I printed myself and explain the name change, etc.
Browsing online for some quick options, I finally decided I wanted a double sided card, and would design the template myself. Staples was one of the only options where I could do this, and physically pick them up instead of waiting for them in the mail like my little brother did with his.
So, I upload my template and design, and get an email in my inbox saying that typically these documents take 3 – 5 business days tops to be processed, and I would receive an email once they were completed. I had wanted to pick them up at the Market Mall location, but had a couple questions. All week, I tried calling this location’s copy center, and not once did I get through. Seriously, I called at various times of the day. Finally, I got through to them a week and a half later, only to find out that «their processing machine broke.» Really? No phone call or email notification to let customers know that orders would be backed up a little bit? Never mind the fact that I couldn’t have possibly found out on my own, because no one picks up the fucking phone there.
Finally, my cards arrived in store and I could pick them up. I like the design, because I made it. However, I feel almost as though with a high quality printer I could have processed them better at home. Luckily, it only cost me about $ 20 for 250 double sided cards, so I didn’t break the bank ordering these guys. However, I won’t be visiting these losers again.
*Review ²⁰⁄₃₀ of Unilocal’s 30 day challenge
Also, has anyone ever read The Gum Thief by Douglas Coupland? The only interaction with Staples worth having.
*Review ¹⁶⁄₃₀ for Unilocal’s 30 day challenge 2012

This is to do with the online ordering so not sure if this location is to blame, but the online ordering sucks! I decided to take advantage of some boxing day deals and made an online order for next day delivery. Ordered on Christmas day, delivery day is December 28^th between 9am-​5pm. Confused about next day part, but it’s Christmas, i get it, would have thought 27^th, but i can live with the 28^th. Unfortunately that means i have to wait around the house all day waiting for delivery (price i now pay for not going into store) 28^th comes and goes, wait all day and no delivery. I send an email to cusomer service (?) to ask the status. I get a response that i will get an answer by end of day Friday (30^th?) Fortunately I happen to stop by home and by some stroke of luck it happens to be when a courier van is delivering my package. Yeah! I ask the guy why its a day late and he tells me that today is the 28^th!!! I’m like no it is actually the 29^th, but he insists that today is the 28^th. Nice to try and blame the calandar for being wrong, but at the end of the day very poor service!!!

Hypothetical question for you: You have very, very important documents that you need copied, bound, printed or produced at the highest level of quality in the shortest time span possible. Do you:
a) Do it yourself
b) Take it to a print shop
c) Entrust this perilous task to bored, disgruntled high school students working for just above minimum wage?
I’ll give you the chance to guess which option I chose.
Yes, my review is only for the copy center at this location — mostly because I’d feel rather stupid reviewing this place any other way. «Oh, it has such a wonderful selection of business supplies!» — well yeah, it’s a Staples, not an ice cream store. If it doesn’t have business supplies then it’s just a big, awkwardly lit room with empty shelves.
Anyways, I came here once with my sister, who had a document on a USB stick that she desperately needed to print on some photo paper so she could finish a project by the afternoon. Nothing complicated here — the only challenge was that our printer wasn’t working and we didn’t have the capabilities to print this ourselves.
So, we asked the young lady behind the counter if she wouldn’t mind just plugging in our USB stick and printing off the document. Now, if you’re in high school and you’re reading this, let me help you out here with another hypothetical situation.
You work in the very busy copy department of Staples. You have many, many orders to complete. Suddenly, an extraordinarily handsome young man and his younger sister approach your desk in a panic, asking if you’d do a task that would take you literally 45 seconds to complete. Do you:
a) Briefly stop what you’re doing and help the people standing directly in front of you out, since the orders your filling are for people NOT EVEN IN THE STORE that have deadlines of 1 — 3 days?
b) Completely refuse to help them whatsoever, causing them to go online and write a snarky review full of hypothetical-​but-​not-​really situations?
I’ll let you, reader, figure out what the young lady chose. That’s right — I got a firm, «no, we’re really busy». So I told her I used to work there and that this job would take just a minute of her time and we’d be extremely thankful. She wouldn’t budge.
So I asked to talk to a manager. She said SHE would talk to the manager. Well, that’s not helpful whatsoever. The entire reason I want to talk to a manager is because YOU, darling, are utterly useless and I’m hoping somebody who is a bit older and has more common sense in their head than a Kardashian sister will see the merit in doing a quick task to impress a longtime customer and former employee.
She walked over to the «manager», a man in his late twenties (who in Staples years is practically ancient) and paid lip service to the notion of asking him whether or not she could help us out.
He also refused.
So we left, pissed off. I don’t know why I put so much faith in the decency and intelligence of retail employees, but I do. I trust that even a high school student who hates every waking minute of their job can see the value in making somebody happy by doing a very simple thing to make their day. I was let down.
So yes, this is a great place to go if you need to buy a ream of paper. But if you are looking for an interaction that will restore your faith in humanity, or just not send it hurtling off a cliff in a ball of flames, I wouldn’t recommend stopping by the copy center.

I had three, count ‘em, THREE staff greet me and ask if I needed help during my travels though the isles in the store today. I must have looked like I was lost or on a mission, but either way I was really impressed with how attentive they were and smiled to myself after the third greeting and query. It was a busy store because of back to school shopping, but I still found a good parking spot and walked right up to the till with my purchase. There had only been one till open, but a line started so they were prompt in opening another. This was the most pleasant office supply shopping experience I’ve had in a long time.

Lots of business supplies here, including a great selection of paper and notebooks. Staples is not cheap, but they sell quality products and it’s worth it.
These guys have everything you need for office supplies and I’ve never been disappointed by the products or the service and that includes the time, a few years ago, I bought a typewriter there. Yes, a typewriter. They still sold them a few years ago and it worked quite well. I still have it somewhere. Maybe I’ll get back to using it and just mail these reviews in…
Anyway, yes, Staples is alright.