Zest Kitchenware

Don’t bother shopping here — there are many other kitchen stores with much better service and similar items. Here’s my story:
My mom had purchased a casserole dish as a gift for me from this store. I wanted to return it because it was too large and the store didn’t have any smaller ones in stock. The clerks refused to make the return, despite that I had the store receipt in hand, because I was outside of the 7 day purchase date and my credit card wasn’t the one that purchased the dish. I explained that my mom was very busy and I wasn’t sure when she’d be able to come in, and I have a small baby at home and this was the first time I could come in. They said they were sorry but they couldn’t do anything. I asked for cash back instead, and they refused saying they couldn’t make an exception for one customer.
My problem was that they were claiming they couldn’t do anything, but they actually could and were just refusing to do so. I buy most of my speciality kitchen-​ware from Savour, which is a cute shop in Inglewood. Its customer service is much better and I love its products. I will never shop at Zest again.

The name of the store explains itself. Especially the Zest. This place has everything practical and stylish for your kitchen and hosting needs. I saw a lot of unique items and was most excited about the mini scone pans, which I didn’t know existed until today. What a time and hassle saver! There is a great display of decanters, pitchers and other stemware that I admired for awhile before moving on to enjoy browsing the colorful, decorative and interesting stock. I think it’s smart that they have both modern and country style crockery.
One of the women on staff checked their order catalog for me because I was curious about some items I couldn’t find. She noted that they order items for customers if necessary. Both ladies on hand seemed very friendly and knowledgeable about the products.
I’ll be going back to purchase a few things for myself and think it’s plentiful with cool gift ideas.
April Challenge: The Underdog ⁵⁄₃₀