I am so glad to have an Apple Mac specialist 2 minutes away from my house. To be honest I was originally intimidated by their«business» image making it seem as though they only deal with corporate customers. Don’t despair. Since experiencing a Mac store genius bar, Microserve are the original geniuses with some of their staff working there since as long as I can remember(7 years plus). They know everything about macs and are more than happy to spend time with you. They can get busy during the day and you can end up waiting ages to see someone, but it’s worth it. I even brought in an old mac mouse which had died and they just swapped it out for another one they had in the storeroom(refurbished) didn’t charge me, i didn’t even buy it there.