Anna William Wine Making

Again Excellent! bottled my second batch on Friday. Glad I found this place very happy with the service and quality of the product! Looking forward to placing the next order!

I have been making wine at this establishment ever since they first opened, about five years ago, and find the experience to be fabulous. The prices are great and dealing with the owner, William, is a pleasure. I have referred several friends there and they have all returned to place more orders. Keep up good work William!
ANNE G.

Edit: I’ve been back a couple of times since and have had great experiences both times. Good wine, efficient bottling, good price and William is a very nice person. And that’s important to me: the older I get the more I like giving my money to nice people :-).
Original: Made a batch there recently. Small shop with metered street parking. The bottling appointment time had been mis-​recorded so they weren’t expecting me. Would have given the review four stars if it weren’t for that. But it turned out OK. Next time I’ll definitely call/​email the day before to confirm. William is a very nice guy. And terrific value — the wine I made is better quality than wine for which I’d paid almost double the cost elsewhere.

This place is terrible. It started off as an ok experience but the more I had to interact with the William (the owner?) the more frustrated I got. I ordered multiple team buys for multiple batches of wine. the website only allowed me to submit one kind of wine. So I contacted the store via email to say that I wanted different kinds of wine. He confirmed the number of vouchers and the date I needed them by. Then 3 months later he informed me that he only made 1 batch because I didn’t submit the different kinds of wine. Perplexed by his response I replied with the original email string. He retaliated with terrible email stating «I can attach all the emails I want, I won’t be getting the wine because I didn’t submit them on his website.» I don’t think this is anyway to talk to your customers! If you screwed up make up to your customers instead of lashing out at them!
Good luck staying in business when you attack your customers I know you won’t be growing your business from word of mouth.