A B C Muffler & Hitch Shop

They were done in a timely manner, however we were quoted $ 100.00 less than we actually paid! Not impressed, could not argue it as they were too busy on the phone the whole time to even process the transaction! A shop guy had to put the payment through! Not happy about the price!!!

Women, this is a fantastic shop! Bring your cars here and you’ll get great service and a great price, and they treat you with respect. I brought my 2004 Suzuki Aerio in for a new muffler that it had needed for probably a year. At Canadian Tire they would have replaced the exhaust pipes and the muffler and charged me a LOT more! At A B C, the service person didn’t talk down to me, didn’t try to sell me the pipes, checked muffler prices, and decided to modify a cheaper muffler, so they saved me a LOT of money. He quoted $ 169 parts and labour, but when I walked out the door the bill was even less. Very happy!
During the time I was in the shop though I noticed there must have been ten male customers, but not a single woman. So hey! This is a great place for women to do business! Get your fannies in here!

Great service, fast and cheap. Great place. My wife booked the appointment and was treated VERY well. I saw them dealing with a tough issue of a new truck and things would not fit. They wanted it done right or not at all.

I just got my car back from here and am extremely happy with the service! When it started sounding like a racecar, I took it into Canadian Tire to get it diagnosed. They told me it was the muffler and gasket and the estimate was $ 480. I called ABC to compare prices and they quoted me half as much, so I put my name on the list and took it in a few days later.
The staff was extremely friendly even though the phone was ringing off the hook and they seemed very busy. In the end, the cost was $ 220 (less than HALF of what Can. Tire was charging) and my car is running nice and quietly! I would highly recommend this place!

As my tip says this is the only place to buy a hitch in the city as far as I’m concerned. My cargo happens to be horses so I’m super anal about safety. I recently purchased a 5^th wheel plate hitch from them. It was a brand new item for them and the market in general. I went to hitch my trailer and to my dismay the teeth wouldn’t lock. I was on a deadline to be in Calgary for a certain time that day and the farm is the east edge of Spruce Grove. They gave me info over the phone but nothing worked. They said they would call me back in 10 minutes and they called back in 7 saying the same thing just happened to a hitch in their warehouse when they were playing with it trying to solve my problem. Turns out there were a few defective plates in their shipment so they found me a good one and had someone meet me on the far far west end as fast as was humanly possible. My horses and I were on the road (safely) quickly and made it to Calgary on time and no worse for the wear. Can’t say I’ve ever heard of or experienced such service from any other shop in the city. The last shop I used it would’ve been days for me to get an appointment, bring the truck in, then the plate would have been sent away for a warranty replacement (ABC assumed this task as their own also & I never heard another word about it) and a few weeks later it would have been sorted out, not so at ABC!

What a great referral from Pug City Euro works!
I could not have been happier with the honesty and price they gave me to work on my 1991 BMW. Elsewhere that I had looked wanted over $ 600.00! They worked it out for just over $ 300.00 for the whole exhaust system.
They had me in and looked it over and amazingly enough asked if I could have them service it right then. I asked about a nearby place to hang out and the owners son or part owner even loaned me his car for a short time! Now that is ridiculous service and trust.
I was just floored by their great attitude and integrity. Do yourself a favour and see them first and last.
And due to how busy it was they are well liked and trusted.
Koo dos!

I happen to know a thing or two about cars, so I am rather picky about being taken for a ride when I go to get my old cars serviced. I chose ABC Muffler off Google Maps because it was close. Imagine my surprise when it was also good!
I had an old honda that I had just purchased, and it did not come complete with a muffler. I had hoped to just have them tack on a cheap one and get away with less than $ 150. Mufflers and labour ain’t cheap. The day I went, the place was quite busy. They graciously agreed to look at it right away, and even allowed me to scamper down into the pit to have a look at the underside of my new ride. Sure enough, no muffler. And worse, the exhaust pipe from headers to where the muffler ought to be was a rust eaten mess.
The guy helping me (I have misplaced his name, tho I am sure he still has it well secured) was able to find a generic muffler for $ 40, and then advised me about my choices to have them make a new pipe for $ 160, or have them order one in for $ 140. I figured it was gonna cost me at least $ 300 with labour on top of that, but the price came out to $ 200! That is a phenomenal price for entire exhaust pipe AND muffler AND labour!
They did the repairs while I was at work, and I took a cab back to pick my car up after hours. They had no problem leaving the keys in it, the paperwork on my seat, as I had paid beforehand.
No upsell, just the facts and choices, and they treated me like I had a brain in my head, and not just some useless girl. Major points in my books.