Gateway World Health

I’m updating my review to 5 stars because this gym has truly become my home. I was apprehensive at first about what I would be able to accomplish, but I have learned that my body is strong!
I’ve been working out with Andrew Coates since November 2014 and have had massive improvements to my physique, strength and endurance. I’m so proud of myself and so glad I took the plunge here.
If you are serious about improving your health and work outs, there are people here who are more than happy to help you. If you put in the effort you will see the results. :)

Hello, the gateway world health is pretty good. I feel like I’m getting a good workout when I go there
My beef is the male bathrooms, you know guys will be guys but when there is an old guy on the toilet having a #2 with the door open. It is bad enough he runs around naked but have a little respect and close the bathroom stall door when taking a dump

When I first started going here I really enjoyed it. I enjoyed the personal trainer I had, the rest of the staff members were decent and the overall environment was good. After training with my trainer it then became clear that I was paying to be his psychologist. He would unload all of his problems during training and I’d leave the gym feeling terrible. He would also gossip about all of the clients or staff so I started wondering what he was saying about me. It turns out he’s had over 6 severe complaints about him and has still not been fired. It makes me wonder what world health is doing keeping people like that. It then got to a point that after many emails and phone calls I got a hold of a manager who helped me get a new trainer. My new trainer was great for the most part but the atmosphere in world health was terrible. Half the male staff ogle at you, the others glare at you. I’ve also experienced many staff members making fun of their «fat clients» or the new clients who are doing things wrong. Trainers and staff are supposed to motivate people not bring them down. I’m extremely disappointed with How world health responded to all of this and I would say DO NOT GO TO THIS WORLD HEALTH, the staff are terrible!!!

World Health is an incredible gym. Yes the facility is similar to any gym, but the staff and the members are all so close knit. Everyone really goes above and beyond for one another. The atmosphere there is really unmatched. The classes they offer is amazing and the Personal Trainers there are Top Notch. And on top of that, you have access to ⁹⁄₁₀ locations across the city including Sherwood Park. It really is a great gym. I would never go anywhere else! Check it out

Pretty much what you’d expect.
I’ve worked out at my fair share of WHC locations here in Edmonton and Calgary. This place is pretty much the same deal. I like going to this location because its kept clean and an overall good selection of equipment. The staff are like any other staff. Some are friendly and approachable and some I admit it feels like they wish you wouldn’t bother them. I agree that sometimes the front desk staff barely say anything to you when you arrive but there have also been exceedingly friendly staff greetings too.
As for the people at the gym. There can definitely be that vibe that the «pretty people» work out here but you can’t blame the staff for that. As long as you’re confident enough to go about your business and just work out, we’ll who cares about the «culture».
Ultimately I get what I expect for my dues. A clean and fairly well kept space to work out. What more do you expect from a gym?

I’ve been going here for years and it suits my purposes as I only want to go and get the job done so to speak. It has a booster juice and tanning salon attached as well as a kids daycare. Whenever I go I usually dont’ have issues getting the equipment I need and the parking lot is fairly big that you can find at least a spot. There are some downsides that they tend to slack on the maintenance and supplies and it’s super busy around supper time. But overall I will continue going here for the foreseeable future.

I want to start this review off by first saying that I do not hate the World Health Club. In fact, I rather like their facilities and staff — at least the location I used to go to. [Kensington WHC] This review should not be taken as a reflection of all WHC locations, just this particular one.
Reception seemed pretty lazy; there were a couple of girls at the front desk. Only one was scanning despite the line-​up and the other was reading a magazine.
I proceeded to the women’s change room which I didn’t find very clean. The washroom stall I used didn’t have a napkin disposal box; that was awkward.
Someone else here mentioned the crowd being odd and ‘very into themselves’. I’d have to agree. I walked out of the change room and felt suddenly very out of place and insecure. There were mostly men working out and it was like none of them had seen a female before. Eyes were always on me and it was extremely uncomfortable. The vibe between people was… I can’t even put a finger on it. It was just a very uncomfortable atmosphere.
So, I went in search for the women’s only section. I almost missed it because at first glance it appeared to be the broken down, reject equipment room. At my regular WHC the W. Section is fairly large, clean, bright, has at least 1 of every machine you could want, and an ample weight area.
This one was no such place. It was embarrassing and a bit offensive. The room [If you can call it that] was badly lit, had a weird smell, it had maybe 5 useful [but ancient] machines and a weight area that was only big enough for one person. The mirrors only came half way down the wall so, when I was trying to exercise on a mat I couldn’t see if all the angles of my body were correct.
I went to the common area to find a bike to do some cardio on and OH MY GOD. It was the bike seat from hell. It was the smallest, hardest and most uncomfortable seat I have ever sat on. EVER. Two days later [today] my ass hurts so much from it I can barely walk. I know it’s good when the gym makes you hurt but c’mon… I’m sure they don’t mean that kind.
If they had a decent women’s area, I could probably over look all other imperfections. But, it doesn’t seem like I can work out comfortably here. Or for that matter even stand around without feeling gross.
But, hey! They have a booster juice! Just kidding. Booster Juice is a healthy choice façade. Which I don’t appreciate them supporting. Maybe they should use some of that mad booster juice cash to improve what we’re all actually there for — you know, the gym.

Horrible. This price gouging conglomerate is out of control. Rude front desk reception. horrible customer service. I enquire about a weekly drop in pass that they used to offer before the takeover. They no longer offer that. My only option was a $ 90 monthly fee. $ 90. are you crazy. that’s more double, even triple than what you would find in most places in expensive Vancouver. Avoid these greedy crooks.

Did this location use to be Club Fit? Hopefully its no longer affiliaed with them cause they will rip you off! Back a couple of years ago I signed what I thought was a form saying they could take automatic paymets out of my account. What I found out later was that it was a contract saying I HAD to pay for a full year no matter what happened. They did not explain this to me at the time… it was very underhanded. When I tried to quit because I was moving they said I owed them $ and sent a collection agency after me. To this day I have not and will never pay these crooks! Buyer beware when you sign these «forms»! It may cost you more than you think!

I don’t really mind the World Health on 34^th Ave. In general, I’m not a huge fan because it’s too business driven. After spending a few months in Edmonton, I’ve sort of gotten quite numb to that business driven attitude, so it doesn’t necessarily bother me.
The big advantage of World Health is that they’ve got so many branches to go to! And this particular branch is great because it’s one of the 24 hour places. Not that I plan to come in at 2 a.m. at night to run on the treadmill, but the 24 hour aspect is perfect because it’s superb for people who want to get into an early morning routine. The facilities are also quite good. They have a lot of equipment and have several classes daily, which is great for those looking to get into a weekly class routine.
A jamba juice connected with the gym. I’m not big into Jamba Juice and not at all interested in protein shakes, but many gym goers tend to love this stuff. It’s worth the price and is right in the quarters of this gym.

Club fit is a nice enough place but it wasn’t for me.
I’ll start with the positives. They had a booster juice inside which was great for after workouts and… and… ??? Ya, that’s about the only positive. I can’t quite put my finger on why I don’t like this place. It’s not just the lack of equipment, I often found myself having to wait to get a machine or a weight and that slowed down my routine. It’s also not the fact that people here are all so anti social, and I don’t mean they need to talk or anything but they just look down right awkward. Everyone is so into themselves here, it’s weird.
On top of all that the service is bad. When I wanted to cancel my membership it was eerily similar to that one Friend’s episode. You know the one. Where Chandler wants to quit his gym and then they send him to keep talking to different people who just don’t let him quit and he ends up trying to cancel his bank account instead so the gym can’t make withdrawals from it anymore. That’s exactly how I felt. They told me to talk to some person, then they sent me to another, and that person tried to make me explain why I wanted to quit before they would let me. No offense to anyone but if I want to cancel that’s my business and at the end of the day that’s what this place is. It is a business, don’t expect anything extra.

I’m not a big fan of Club Fit.
I had a membership there for years and I had to pay to cancel it. They are definitely in the business of making money.
They have a lot of equipment but it’s usually pretty busy so you don’t always get to do what you want to do. They have a small section for women only, which is nice but it’s pretty small and there’s not a lot to choose from.
It’s a clean place though which is something I can definitely appreciate.
It’s difficult to get help or attention from any of the staff. They are also in the money making business.
It’s not my first choice of gyms. In fact, I will never get another membership here but it does seem to work for some people.