Grey Nuns Hospital

I have had to bring a family member in to emergency 3 times in the last couple of years, and I myself underwent surgery in this facility in 2012.
You can check the AHS website before you choose an emergency department and it will tell you what the wait time is for all locations. In my experience, it has been quite accurate. However, I learned this weekend that if you go in with paralysis on the left side of your face, you get in pretty damn fast (not me, a family member).
It is frustrating when you first get there and have to line up to speak with the triage nurse. You can end up standing there for up to half an hour if they’re busy. I was a little disoriented when I arrived this weekend, and I got there after the family member had already been taken to the back. I wasn’t sure where to go so i stood in the triage line. After about 10 minutes, I finally stepped aside to the admitting desk and just asked if they could give me some info and point me in the right direction. The clerk there was very friendly and helped me get to where I needed to be.
We were whisked very quickly to the CT Scan and shortly after, the neurologist came to do an examination. she was incredibly thorough and I felt that we were in very capable hands.
That has been my experience with all visits here. I’ve never felt forgotten or overlooked. No matter what we’re there for, I always fee like a priority.
Although nobody wants to need their services ever, I do consider myself lucky to live on the south side and have the facility available to me.
I can’t give the 5^th star… simply due to parking. There is ample parking at this site, but the prices are ludicrous… as they are at all AHS facilities. I understand that it takes money to maintain them, but the prices are just too high. I usually try to find street parking somewhere close by.

I went into the emergency at the Grey Nuns with a referral from the doctor I saw at the U of A. I waited in line for triage for about 20 minutes and had to sit in the SUPER SMALL waiting room but as soon as I got in, the doctors were immediately helpful and got everything organized FAST for the surgery I did not know I was going to have! Dr. Rivet & Dr. Brown were fantastic! Along with Dr. Bow and the attending nurses and anesthesiologist. They made my first surgery a success. So happy with the care I got at the Grey Nuns!

BOO Grey Nuns!
I was treated for Anemia and because of the anemia I had go receive 4 units of blood and an Iron Supplement via IV.
I was admitted for 4 days. They always seemed to keep me last for things and never gave me any medication. They said that a person my age (28) could never be that nauseated or in general discomfort so they basically only prescribed me oral Tylenol. I was even getting a reaction from the second unit of blood, but the just slowed down the flow instead of giving me something like Benadryl to help with my hives and rash.
After the 4^th day my anemia was still horrible but they just said there was nothing else they could do any sent me on my way.
Well the whole time I complained my IV site hurt and well whenever I would see the nurse (4/​day MAX to just change bags, and I even called her with the call button) she would look and say the IV was fine.
When she removed it she really never looked at it and just said bye. Well it’s now double the size of my other hand, sore and warm to the touch, and I can feel fluid underneath it. I called the unit back (ALL BEWARE UNIT 53!) and they said basically I wasn’t there patient and the IV site was documented as fine and if I want to get someone to look at it I have to go back to the emergency and wait 2 – 4 hours etc. They refused to take any blame or help me, even though I’d told them numerous times it hurt and even told the nurse removing it that it hurt.
I will never go back to the Grey Nuns. I would avoid it if I was you! They don’t care about there patients.
My roommate had the start of dementia and they loved to just tease and make fun of her. Saying things like «Oh you ate breakfast already!» when she clearly didn’t. I feel sorry for those people more than myself.

My sister has been in ICU for about a week and I can’t say enough good about the nursing staff there. They are kind, helpful, knowledgable and open. 2 thumbs up.

I’ve been a patient at the Grey Nuns twice in the past week, for two very different reasons.
My first visit was to have a day procedure done. I didn’t know exactly where to go so I asked the lady at the info booth and she directed me and was quite pleasant. Turns out it was just down the hall so I didn’t have to go far. The hospital is not as big as the U of A so it’s not confusing to get around. When I get there, the nurse who gave me the forms and everything was also quite nice. I waited about 15 minutes past my appointment time to go in. After I got to my bed, I waited about another 20 – 30 minutes, but this didn’t bother me because I saw my doctor going back and forth and I knew there were a couple people ahead of me. I was going to be put under and I was a bit nervous since I’d never done that before. The first nurse who prepared me for my IV was incredibly smiley and put me at ease. The second nurse who actually did the IV was also nice, but scolded me for being dehydrated (hard to get a vein) even though I wasn’t allowed to drink water for 10 hours! Once I got into the procedure room, everything went smoothly while I was still awake. Nurses and doctor were, again, pleasant and professional. I passed out and woke up in my bed 45 minutes later. The funny nurse wheeled me out and I was on my way! No problems at all.
My second visit was to the ER. I broke my toe a few days prior and, being the ridiculous klutz that I am, I stubbed it again and had to go for an X-​ray to make sure everything was still in place. I got there around 11am and waited in the first waiting room for about an hour. I was then taken to another, smaller, more cramped waiting room. It seemed like an area for people who did not have serious enough problems to be put in a bed. Some people waiting for the doctor, some waiting for results. It was pretty stuffy and mildly uncomfortable. I waited in there for about another hour before I saw the doctor and got sent down to X-​ray. The X-​ray techs were great. The doctor I saw was actually pretty funny and lighthearted. All in all I was there for three hours, which isn’t too bad considering that my issue was probably pretty low priority for an emergency room. I’ve driven others to the ER here before and the wait time can be long and the waiting room isn’t very big, but that’s just something to be expected at any hospital.
In summary, all of the staff I dealt with on both occasions were at the least professional and at best friendly, funny and put me at ease. The hospital is not confusing or complicated to get around, and it seemed clean. When I was there the first time I saw the nurses wash their hands many, many times.

When I was bleeding everywhere the admitting desk turned me away from Emergency with me needing stitches. They told me to go to a medicentre. I went to one and they told me to go to the hospital. My mom taped me up at home but it never healed rght and looks bad.
There’s no care in this health care hospital. Booooooooooooooo! I won’t go back.

This is a good hospital.
If you have to go Emergency though, be prepared for a long wait. Pretty much any hospital you go to will have a long wait for Emergency, but I remember this one being looooooong.
The facilities are pretty nice though and so are the staff. I don’t find this hospital as confusing as other ones either. For some reason, I can actually find my way around Grey Nuns where as other hospitals — signs or not — I get lost.
It’s a really nice hospital.

My friend had her baby here, and I was really impressed with both the facilities and the care that she was given.
I came to visit my friend in the afternoon, and she had her own room, with her own tv and bed and everything. The room was big enough for a couple people to crowd into, but not so large that it lost its intimacy. Honestly, for a hospital room, it really was nice.
My boyfriend did some of the renovations to the maternity ward here at Grey Nuns and so he showed me some of the state of the art delivery rooms. They are pretty high end looking.
The staff were very friendly when we were there and they were very courteous of my friends needs. All in all, a good place to be cared for.

When I was a kid I never really considered this a real hospital. I am not sure why. I just remember I always thought the U of A hospital was the main hospital and the best place to go.
I have been to the Grey Nuns many times since then and most recently when a friend had a baby. I have to say the facility is really nice and not as stuffed as the U of A. This hospital actually allows for some space and isn’t as packed with people.
Everyone here is so friendly and all the nurses do a great job making sure the patients are looked after. I no longer question the ability of this hospital.

Many of my little cousins have been born here so I guess I owe them a review right? Good thing I haven’t been sick enough to be admitted into this hospitals
All my experiences at Grey Nuns have been good. No one in my extended family has experienced any problems during the child-​birth process. Two of my cousins were born prematurely and the staff took great care of them when they were born. They’re a real hard-​working bunch.