Nu Look Salon & Spa

I have been to nulook several times and it is a very nice and affordable place for waxing and hair cuts. after reading all these reviews I felt bad for the very good staff working there .AS I always go to Sneha for my bikini and legs waxing. If u ever plan ur visit in nu look for waxing I ll highly recommend this girl, she is a very welcoming and experienced esthetician i have ever met .Their services are way cheaper than the other salons so thumb up for all the friendly staff of nulook.

If I could give this place no stars ,
I would. The staff is inexperienced and are really very rude along with the managers but the prices of the services provided are cheap (explains the shitty quality). I’ve been here for waxing twice, the first time I went in, I wasn’t greeted and had to ask the receptionist about my appointment, and I was told to take a seat. I was 15 mins early and was told to wait half and hour, I don’t even know why and I was finally taken into a horrible smelling room and an Indian lady approached me telling me to change into a towel and I did, and the waxing began, the pain was indescribable, and I was told repeatedly told that I was hairy and that was just really rude and unprofessional of that lady, she wouldn’t use another wax strip unless it was filled with hair, like top to bottom just oozing, I’d say 6 wax strips were used, and instead of throwing them out she showed them to me and again reminded me of how «hairy» my legs were, and she slathered my legs with oil while some wax was still present on my legs and told me to leave and also kept complaining about how I was acting like a kid as my pain tolerance wasn’t as good and said the following «I would’ve completed a full body wax if it weren’t for your complaining.» In Punjabi. Ugh I was pissed but stupid me I decided to come back and hoped to give it a second try, this time I got my eyebrows done, she screwed up my shape and the thread was digging into my skin that she broke the thread atleast 20 times and kept blaming my brow hair were too thick, I left with pimples on my forehead and there was a lady getting a pedicure beside me while I was getting my eyebrows threaded, and the water was steaming hot and they were forcing her feet into the water when she was clearly resisting, they started to talk bad about the poor old lady in their own language (Punjabi) and forcefully dipped her feet into the water, the sight was terrifying… also had a waxing appointment but I was told to wait 45 mins because the store owner was too busy getting her manicure from the employee who specializes in waxing, yea so I just left, totally unprofessional, the cheap prices attract customers but the customer service really sucks and the horrible smell of rotten vegetables and wax, even a rat couldn’t stand this place. NEVER EVER GOING BACK EW

Usually I don’t like to give a bad review on just one visit, but sometimes you can’t help it. I had a groupon for five brazilian waxes for half the price of ONE. So CHEAP! But I definitely got the quality I paid for…
Needless to say, after one visit and such a BAD job and uncomfortable experience (uncomfortable customer service wise, that is. I knew it wasn’t going to be a walk in the park pain-​wise!) I decided not to return for my other four waxes. Not worth it.
I was greeted with confusion about my appointment… walked in on after 30 seconds of being left in the room… given unwarranted advice throughout the process… and left without an apology for the bad job they did.
To be fair, I did not try any other services there, so not judging those ones.
A tip for first timers in the brazilian department… there shouldn’t be any bruising, any pain exceeding 24 hours, or any hair left behind. If you get that, you know it’s terrible quality, and was probably also more painful than it had to be! Sometimes I think some people do waxing with absolutely no training. It makes a huge difference! Go to a reputable place.

After reading the reviews on nu look salon I still decided to check it out for myself. Nu look could benefit from some customer service training and by hiring experienced staff or proper apprenticeships. It’s a shame that only a few people are able to ruin such a seemingly wonderful salon. I’ve been to nu look twice. Both times I had my eye brows threaded and nails manicured. I was happy both time with those services. The second time I decided to have my hair washed/​cut/​styled. Wow I swear, DO NOT HAVE YOUR HAIR CUT AT NU LOOK. The young girl who cut my hair butchered it. Cut it into choppy layers with out so much as batting an eye. I had asked for side bangs and even showed her a photo of what I wanted… And left w uneven, thin straight bangs that are so short that I can do nothing to fix them aside from allowing them grow out. The girl didn’t even so much as apologize and made it seem as though her butchering my hair was my fault like I was the one w the scissors in my hand. Absolute garbage. Beware of the young girl who works at nu look, she has a name like a birthstone, as a word of caution DO NOT ALLOW THIS GIRL ANYWHERE NEAR YOUR BODY. Disrespectful and inexperienced. When I called the next day to speak to the owner or manager, my call was returned by the lady who ruined my hair all I got was attitude and a promise to fix my bangs «once they grow out». Ya right.
Like I said, it’s to bad that a few bad employees are able to ruin an other wise perfectly good salon and spa. I will go back to nu look saloon and spa but it won’t be to get a nu look. It’ll be for something simple and easy to do. Like eyebrows, nails or toes.

I went here with a Groupon for a Brazillian wax. This is the first one I’ve ever gotten so yes it was EXTREMELY painful. She was very nice and didn’t make me feel uncomfortable at all. That was probably the only thing that was good. I was sore for about 2 – 3 days, I had HORRIBLE bruising all along my bikini line and she didn’t wax everything. There were stray hairs and she didn’t wax very low. From what I’ve heard, EVERYTHING gets waxed.
Maybe it was because I was cursing that she didn’t finish but still. I wish everything was done and I wish I didn’t have bruising for a week.