Lenny’s Panini & Pizza

First time trying Lenny’s. Live in the neighbourhood and have driven by 1000 times saying I will try it one day. Bad decision.
As soon as I called for delivery I already felt rushed, the person who answered the phone (older male) I am assuming owner/​operator had a arrogant attitude. After confirming everything with me while I was still speaking and saying Thank Y…, he had already hung up.
I know places can be busy but finish the conversation then hang up. Pizza was also 20 min later than discussed, not a big deal.
We ordered a Napolitan Pizza and the «Lasagna Special»
Total $ 44.02 Rip Off
NEVER AGAIN!
Pizza had no character to it, I might as well have made Delisio pizza. The anchovies were sparse and the cheese is not on the entire pizza, more like miniature cheese islands top.
To add insult to injury one slice had a fluff on it, looked like something off a wooly sweater or some article of clothing. We ate shirtless and had just showered, go figure…
Lasagna was even more crap, its watery, the meat is almost non existent and the pasta overcooked. It does not remain in once piece when being served, instead it slops everywhere.
I didn’t have high expectations for this place but I also didn’t expect to be eating the junk that I got delivered.
The ONLY POSITIVE of this place was the kind and courteous delivery man. He showed me the piece of paper that my address was written on by the man who took my order, it was illegible, I don’t know how he managed to find my place, both my wife and I could only make out 2 letters from the entire address.
To summarize the jerks that run this place are not only overly economical in their ingredients but are also making life hard for their drivers, they are also serving TERRIBLE BARGAIN «ITALIAN» FOOD, at high end pizzeria prices. The overall theme here seems to be penny pinching, saving every last dollar.
I only gave two stars because of my sympathy for the driver.
Don’t say I didn’t warn you.

The quality has slipped of late. I brought home the lasagne special and discovered that the layers of noodles had no sauce or meat or anything between them!
To clarify, there are many layers of noodles, so every 7 or 8 layers had a little sauce but that was it. I mentioned this to the owner, the response was sorry but hopefully the next one will be better.
The special is often good, but when its not the owners take no responsibility.
I may try this place again, but not for awhile. I have difficulty supporting bad food and bad customer relations.

The service at Lenny’s is the worst I’ve ever experienced. They must hire ex-​cons to work there. I ordered over $ 200 of food for a party and waited over 2 hrs. I called them and the manager told me he didn’t care. He called me every name in the book. I was shocked and cancelled my order. My party was ruined and these creeps didn’t care. If I could give them negative stars, I would. I cannot imagine the owner or manager would treat customers that way.

I’m basing this review solely on the lasagna special that they offer from 4−6pm on the weeknights.
When I read Wesley N’s review, I should have ran for the hills but Lenny’s is located in The Kingsway (a very established neighborhood in Etobicoke) so I couldn’t quite understand how it could be open for years, have that customer base and be that dirty. In any event, my husband had been bugging me to make lasagna for weeks but I convinced him to let’s just try this place.
If you chose to go for the lasagna special, be sure to go closer to 4−5pm, as the parking lot is a little tricky to maneuver around when it gets busy. However, the patrons were all very courteous and everybody waited their turn to get in and out. It’s a small, take-​out restaurant that appeared to be very, very clean. Contrary to the «not recommended» reviews on Unilocal,I thought the customer service was excellent; they were friendly and I was in and out within five minutes.
All right, now for the lasagna itself. Pros: noodles were cooked perfectly and it was hot and well packaged. Cons: the noodle to meat sauce ratio was 75% (noodles) to 25% meat sauce; meat sauce had no flavor; lasagna did not hold its form due to no binding, such as cheese; there was just a little bit of some very low-​grade mozzarella on top.
Toronto is a very expensive city and I felt extremely ripped off. My bad though for just assuming that it would be layers of tasty meat sauce, ricotta, parmesan and mozzarella. It wasn’t uneatable but we certainly didn’t have second helpings — it was basically assembly line lasagna.
I can’t really justify giving them one star because I reserve that for restaurants with zero customer service and food that is repulsive. However, I think they should be ashamed of themselves to offer such poor quality food and intentionally rob customers of their money. The way they make those lasagnas in bulk, it probably cost them less than $ 1.00 for one — just because of all the low-​grade and little ingredients it offered. Will never return — consider my two stars generous.

My family has been ordering from here for years. The pizza is okay as I don’t eat pizza usually but the veal parmesan sandwich is delicious! Very filling and the bread is fresh. Apparently they offer minestrone soup by the bucket.

Lenny’s was an absolute favorite of mine growing up and was a place that I was always excited to order from with my family. Just tonight we ordered three different pasta dishes and as I remembered there was fresh bread, a little dessert, and salad to go along with everything.
Not sure how to write this without feeling even worse but as I was eating the salad and JUST finished remarking about how tasty the salad dressing was I opened my mouth slightly and a cockroach fell out onto my plate. I’ve never experienced that before and I just can’t imagine ordering food from Lenny’s again.
So sad to have a childhood favorite relegated to «never again».

Lenny’s is ok.
Ok.
By the way people rave about this place– I thought it would be absolutely delicious. It wasn’t. It was OK.
The take out special is good value.
It’s convenient.
The staff are pretty friendly– at least the woman who served me at the cash was.
I think it’s super popular because of the location. It’s in a pretty terrible area– with not a lot of other options.
Desperate times call for desperate measures– which is how I ended up there. I had messed up my own lasagna for a dinner party I was throwing-​so I headed over for the pick up special. It was ok– but honestly– my husband makes better.

Wowza! I’m shocked to see so many positive reviews of this place. It is an Etobicoke staple, certainly, but the food is lacklustre at best.
The restaurant is extremely small, so you need a reservation for sure. Also, the way that the décor works, you are surrounded by ceramic tiles, so the voices of people you are talking to tend to bounce off the walls. It’s disconcerting.
The staff are also slightly brusque.
The food — I ordered the Pizza Primavera once and it was incredibly salty. The kitchen had run out of plum tomatoes (side note: what kind of Italian restaurant runs out of plum tomatoes!!! It’s like a phở restaurant running out of beef!) and they suggested that it be replaced with anchovies. Needless to say, I was drinking copious amounts of water that evening.
One of my companions had ordered veal — it had the look of dryer lint, and was quite tough.
Good points: good value for money (particularly the lasagna take out deal), pizzas are not bad but watch out for substitutes
Bad points: staff, eating in