Insight Optometry

Love Insight, always make me feel well taken care of. I’ve got eye issues and they have been carefully following me to make sure if something changes they will be able to get on top of it right away. Lost some of my contacts and they ordered in replacements at no charge.
While the eye glasses store they have is expensive, I have such a terrible prescription it’s always super expensive no matter where I go, so I like to support them. Plus, I found a pair of frames I liked elsewhere and they had them ordered in. Just nice people, nice environment. Feels like you’re in good hands when you’re there.

Check before you get there. Nice staff BUT I phoned a day ahead to get an appointment. Which I got. Showed up before the time. And somebody had not entered it. So no appointment. Don’t know if I will bother to go back there.

I should have written this review a few months ago, but my new progressive glasses and progressive sun glasses were so comfortable and so perfect, I put them on and forgot about them!
My husband and I have been going to Insight Optometry for several years because of the exceptional, professional service and friendly, knowledgable staff. We wouldn’t think of going elsewhere. Yes, the glasses are a bit of an investment, but so is the value we place on our time and vision. We know that we receive trusted information and they stand behind the products they sell so if there was ever a problem we are taken care of.
Thank you Insight Optometry Group!
Lynne H.

The staff at the Insight Optometry Group are amazing! They’re very accommodating and friendly. Any time I’ve made an appointment, they’ve always called to confirm and if there’s been a cancellation they’re usually able can sneak me in early. When I go to get my eyes check, there is very little wait time in the waiting room. (They also have a Keurig coffee machine. BONUS!) The offices and equipment are very clean.
My most recent visit was brought on by my own carelessness. (Who would have thought that sitting on your glasses could break them?) I took my beloved, 12 year old glasses to see if they could be fixed. One arm broke completely off and the other was a little wonky. Luckily the lenses were fine. Unfortunately they were irreparable.
I was shown a few frames, all were wonderful but out of my price range even with the Blue Cross coverage. (I’m also a student) The staff member who was helping me disappeared for a few minutes. She came back with two pairs of glasses. Long story short, I’d ended up getting my lenses put into a pair of donated frames. They were in mint condition and I only had to pay to get my lenses cut to fit. It cost me $ 20!
If it were possible to give these guys 6 stars, I would!

A screw holding my lense fell out of my glasses two days before I was supposed to leave Halifax, and of course it was a weekend and optometry offices in downtown Halifax were closed. Insight Optometry opens at 8 am on Mondays which is earlier than most other offices and is located conveniently on Brunswick St. I was able to get my glasses fixed quickly and they didn’t charge me anything which was very sweet of them.

Insight Optometry, I love you so.
Dr. Gray has been my eye doctor for 22-​ish years. He is simply fabulous. I love when a health care practioner goes above and beyond the call of duty. He is always up on the newest trends (in eye health, not raybans, although Im sure they have raybans too) and he provides a high level of care. Over the years I have been in for regular appointments and emergency ones as well. I find all the staff there to be amazing and I will continue to be a patient until they no longer exist, or the day when I wake up and have perfect eyesight (ha!)

Having held off on an eye exam for a few years, I decided upon moving to Halifax to look for an Optometrist. Insight stood out immediately in terms of both location and hours.
The staff have been incredibly helpful and professional (much more so than the optometrist I went through in my hometown), and went through absolutely everything with me to make sure I knew everything about what we were doing.
I was taken aback by the cost of the glasses I ended up getting from them, but paying a bunch for glasses is hardly the worst thing in the world (I’ve spent more on less worthwhile things).
Definitely worth checking out if you are looking for an optometrist!

Went here for the first time after my previous optometrist retired. Super friendly staff and the optometrist I had was great.
However! While I was waiting for further tests, I was wrangled to their eye-​glass store to shop for new glasses. Finding nothing I was crazy about, I initially decided to just get the lenses replaces in my existing frames (both regular glasses and sunglasses). After going through all the steps I was given the total for just new lenses and nearly choked! For what they were quoting me, I was able to get 2 new complete pairs of glasses (frames, and lenses for regular designer glasses and sunglasses) for the same price at my regular eye glasses place!
Just a heads up!

There’s an instantaneous air of professionalism and competence when you enter Insight Optometry Group. Greeted by one of the office staff, you are directed to either the front waiting room or the second waiting room tucked into the back of the clinic. Staff are universally friendly and helpful — their knowledge of insurance issues is a great help if you need to navigate your health plan.
I started with Insight Optometry a few years ago after I’d had a unsatisfactory experience with another optometrist in Halifax. Insight Optometry has been good to my family and me over the years; urgent appointments (scratched corneas anyone?) are accommodated without exception. I’ve never had to wait more than a couple of hours to be seen on an urgent basis.
Optometry is one area where I don’t scrimp. My son was followed by the IWK Opthamology Clinic for several years and now that he’s «graduated», I want to make sure we continue to take good care of his eyes. The staff and doctors at Insight Optometry Group give me a sense of confidence that cannot be overstated.
I highly recommend Insight Optometry Clinic.