Rona Home & Garden

I was looking for plumbing fittings to go from copper pipe to flex pipe (bought a new set of bathroom taps) I went to Home Depot twice and left with the wrong fittings twice and then went to Rona. I spoke to Larry the plumber guy and he was the absolute best, knew what I was looking for and took the time to find exactly the right connections. Apparently I have a very old system and it was quite difficult to figure out exactly what I needed.
I must say if you ever have a plumbing question without a doubt go and talk to Larry.
Very happy :)

By far the WORST customer service I have ever witnessed.
If I could rate it with Zero stars I would.
I went to Rona to figure out what my options were in terms of getting new drawers in my Kitchen. The lady I talked to was less than helpful.
She apparently was the only one in the ENTIRE store who knew any thing about kitchens. I told her about the plastic drawers that the previous owners had put in and even showed her the one that I had brought with me. She told me that it was hopeless and walked away. A minute later, some other lady approached me and said that it would cost me $ 1000.00 dollars if I wanted to get a couple drawers made. She proceeded to say that I would «have a better chance of staying within my budget if I asked for overstock from a discount store.»
Not ONCE did I discuss a budget!
So number one, she insulted me by assuming that I was not willing to spend $ 1000.00 to fix my kitchen drawers, and two… you are in the wrong industry if you are going to insult your customers lady. I hope you read this post, and that you lose your job because you do NOT deserve to work for ANY BODY in this town.