I am torn on weather to shop here. On one hand they are so stupid they deleiver everything they order to you twice without realizing and on the other hand their half wit employees that clearly have zero trainimg sell me the wrong breaker causing my brand new dishwasher to fry and it has been over a month waiting to see if they are replacing it and apparently steve the only manager they have is to chicken sh*t to even answer or respond to calls. Then i call customer service and i am told that«you know you do not have to shop with us» #classycompany #commonlowes
Clayton L.
Place rating: 1 Vernon, Canada
Awful experience. I rented a tool for a project in kelowna, and went in to return it near closing time. Despite that there were still tons of customers there and plenty of staff, they turned me away and wouldn’t let me return their own property. I explained that I wasn’t going to be in town in the morning, and the kid just walked away from me. Dropping off rentals at any time is standard no matter what type of business it is. It’s completely outrageous that anyone would refuse a rental return and force the customer to take time off work and drive back to the store… again. This isn’t a hardware store but a bottom of the barrel retail chain that can’t even provide common sense to its bored, aloof employees.
Karen R.
Place rating: 5 North Vancouver, Canada
With a subway instead of Harvey’s for food option, this ultra helpful store had two separate people ask if we needed help as we wandered the store. Nice.