After years and years of being an RBC insurance customer I had to move from one province to another, fist from Ontario to Quebec and this year from Quebec to BC, I was really surprise how they will pay me back for being such a loyal customer of them. As soon they knew I was moving to BC where the government is the only one that sells car insurance, they pretty much close any doors for me and refused to continue having an insurance on my home in Quebec as I was not going to live there anymore, they also refused to give me a vacant permit until my house gets sold. They gave me just a couple of weeks to get insurance in BC for my 2 cars, but they took all the time in the world to simply send me a record or experience via email, that could show in BC that my file has ever been clean of accidents and tickets and save me a lot on car insurance. Fool me once, shame on you, fool me twice shame on me!!! I will never get any kind of RBC insurance in my life, they treated me like garbage after so many years of customer loyalty that I feel ashamed of myself for being so good to them. As word of mouth works, at every opportunity I will get, to anyone I can, I will always tell my story, and how they treated me after all. It bugs me so much that I am thinking to close of my bank accounts for good and anything else I have with RBC as well