All the food was cold we had asked for it to come out as it was cooked but it all came out at once like it had been sitting back there the restaurant was not busy Wings were undercooked and soggy The hot and honey sauce on them was excellent The fattoush salad was very good but when the highlight of your meal is the salad there’s a problem They used to have good apps they are gone The spinach dip had no flavor and was watery like it came from the freezer and was pre-put together I did like the flatbread but everyone else said that it was soggy and they didn’t like the flavour so I’m alone on that one If done right the wings are good the nachos are good lots of TVs good beer go here to get drunk and watch sports don’t go here for a nice meal you’re better off at crabby Joe’s Kelsey’s shoeless Joe’s and others for a roadhouse
Laura S.
Place rating: 1 London, Canada
we have been going to Bernie’s for the last couple of years and at first was really happy with it. recently we have seen a real decline in quality of food and in customer experience. we usually go on wing night because we liked the wings. During one experience I asked for an additional order to take with us and was refused. Said it was their policy on wing night that you can’t order them to go. Then last week we asked if we could have a take out container for the leftovers and was initially refused again stating it was their policy to not give out containers on wing night. we advised them that they could deduct the wings from our bill. we would not pay for them if we couldn’t take them. they then brought out a container. My partner who is a smoker asked if he could smoke on the patio where we were seated. he was told no he would have to leave the patio. During our meal we watched several other patrons light up and smoke not more then 10 feet from us while servers walked back and forth in front of them. Nothing was said. Time to find a new place for wings!!!
Bobby T.
Place rating: 1 London, Canada
Not a very good experience. Kids got the pizza on the kids menu, ¼ of the pizza had no cheese on it(1 slice). Amazed that they would bring it to the table. Wife had a Fish & Chips, they were ok, served with no lemon. Wings were good though.
Justin M.
Place rating: 3 London, Canada
My friends and I are always looking for a place to have a meal, a couple drinks and a good time. We probably come here around twice a month and each time is a different experience. On busy days, we are seated the moment we walk in the door, but if we walk in on a weekday for lunch, we can be waiting there for quite a long time. The staff are always nice and the food is always hot, but there is always room for improvement.
Sabrina B.
Place rating: 2 London, Canada
My sister and I took our father to lunch here today. We had to wait more than 5 minutes to be seated even though there were less than 10 customers in the restaurant. The first booth we were seated at was dirty so we moved to another which was also dirty, but the hostess/server wiped off the booth for us. I noticed the booth beside us was also very dirty(crumbs and chunks of food on the booths — seems like they wipe the stuff off the tables onto the seats and leave it there or something). The server was nice, though. My sister and father ordered soup which came right away. My father said his soup was way too salty, but being a pub, they tend to make their food salty so you’ll buy more drinks, so that was understandable. It then took a really long time for our food to come, which was sandwiches(should have taken about 10 minutes and we were waiting for about a half hour). I had a club wrap. It was ok, but it was about 80% lettuce. My sister got the Montréal smoked meat sandwich. She said it was good, but it was very dry since there was no mayo or mustard on it. My father got the BLT and said it was good. None of us had ever been there before and thought we would try it, but I won’t be going back and I wouldn’t recommend it to anyone.
